Community Support Worker

Pennine Care NHS Foundation Trust; Cheadle; On-site; GBP 24,000 - 26,000; Full time

Job summary

Pennine Care NHS Foundation Trust seeks a Community Support Worker to join the Early Intervention Team, dedicated to providing mental health support to individuals experiencing first episode psychosis. The role involves engaging clients, supporting their goals, and promoting independent living through practical assistance and emotional support. Applicants should have NVQ 3 or equivalent experience and a desire to contribute positively to mental health services.

Benefits

Generous annual leave entitlement

Flexible working opportunities

Access to Continued Professional Development

Health and Wellbeing activities

Staff discounts across retail and leisure

Qualifications

• Experience of working with individuals with mental health needs.
• Commitment to undertake continuing personal development.
• Experience of undertaking a supportive role.

Responsibilities

• Support Early Intervention Team Practitioners in care plans.
• Assist clients in engaging with services for their needs.
• Monitor service users’ mental state and report concerns.

Skills

Listening

Communication

Empathy

Problem Solving

Education

NVQ 3 or equivalent experience

Job description

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Main area Support Worker Grade NHS AfC: Band 3 Contract 12 months (Fixed Term) Hours Full time - 37.5 hours per week (Monday - Friday, 9am - 5pm) Job ref 311-S655-25

Site Councillor Lane Resource Centre Town Cheadle Salary £24,625 - £25,674 PA, pro rata Salary period Yearly Closing 30/06/2025 23:59

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our#PennineCarePeople

The Community Support Worker will work as part of the Early Intervention Team providing socially inclusive mental health services to individuals experiencing first episode psychosis. To support Early Intervention Team Practitioners with a specific remit of engaging individuals working towards personal goals and improving and maintaining good physical and mental health.

Main duties of the job

Main duties of the job

• To highlight any physical health concerns to the Care Coordinator, GP and Consultant Psychiatrist.
• To refer clients for appropriate interventions and offer health advice
• To assist Early Intervention Team Practitioners in planning and evaluating individual care plans.
• To support service users in engaging positively and actively with appropriate services and resources such as benefits, employment, housing and substance misuse services.
• To promote independent living of service users under the Early Intervention Team through practical help, advice and emotional support.
• Provide information and support with health promotion
• Support the Early Intervention Team Practitioners in monitoring the service users’ mental state, level of functioning and progress and escalating any concerns.
• To report and alert the Early Intervention Team Practitioners as appropriate on progress and change such as the identification of early signs of relapse of illness.
• Maintain accurate documentation in accordance with Pennine Care NHS Foundation Trust policies and procedures including use of electronic record keeping.
• Provide information and support to enable service users to engage in meeting education, employment and vocational needs. To include arranging initial contact and attending with the service user if appropriate.
• Provide information and support to family, friends and carers of service users.

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our#PennineCarePeopleand do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel

Detailed job description and main responsibilities

Please see the attached details job description and person specification for more information on the job description and the main responsibilities.

Person specification

Education/Qualifications

• NVQ 3 or equivalent experience
• Commitment to undertake continuing personal development
• Evidence of recent further development/training

Experience

• Experience of undertaking a supportive role
• Experience of working with individuals with mental health needs
• Experience of working with individuals in distress

Knowledge

• Understanding of mental health issues and how these impact on individuals
• Understanding of confidentiality and data protection issues
• Awareness of local services
• Knowledge of benefits / employment systems
• An understanding of the mental health system

Skills and Abilities

• Ability to listen effectively
• Good written and verbal communication skills
• Ability to empathise with service users
• Ability to implement care plans for individuals with the support of others as appropriate
• Ability to create innovative solutions to help empower service users
• Ability to work unsupervised in a range of settings.
• Ability to form positive therapeutic relationships with service users and carers.
• Willingness to make a positive contribution to improving the quality of life for people with mental health problems
• Ability to acknowledge diversity and promote anti-discriminatory practice / equal opportunities
• Ability to provide practical support with daily living activities
• An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour
• Basic IT Skills
• Ability to work flexibly and to prioritise workload

Sponsorship - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship.You can review the list of eligible role and requirements on the government website.

What happens after your application has been received?

You will be informed about the progress of your application following shortlisting via email. Only applicants who clearly demonstrate the criteria listed in the person specification will be shortlisted for interview. Interview invites will be sent out via email.

What happens if I am offered the position after interview?

The hiring manager will make contact with you to verbally offer you the position. The hiring manager will then inform Recruitment of the decision and provide relevant paperwork. You will be sent a formal conditional offer via email.

What pre-employment checks will I need to complete?

By conducting pre-employment checks, the recruitment team will verify that you meet the pre-conditions of the role you have been offered. Pre-employment checks will be carried out according to NHS Employment Check Standards . The checks are:

• Identity verification
• Right to work check
• Disclosure and barring service (DBS)/Criminal record check (dependent on role)
• Professional registration and/or qualification check
• Occupational health assessment
• Employment history and reference validation

All applicants external to NHS will be required to provide HMRC employment history to cover the most recent three years. This information will used to validate employment history and references as part of pre-employment checks.

If you are offer a position with is and you require sponsorship to support your right to work, we will review your eligibility in line with government guidance . If the role you have been offer is not eligible for sponsorship, and you are not able to evidence your right to work, your conditional offer could be withdrawn.

What happens when pre-employment checks are complete?

Recruitment will liaise with you and the hiring manager to arrange a start date for your new position. You will then be booked on to a Trust Welcome Session and be sent your Pennine Care NHS Terms and Conditions.

Other important information

• We are committed to equality, diversity, and inclusion (EDI) and recognise the importance of ensuring our diverse service user population is reflected within our workforce. Unfortunately, we know that, at present, there is underrepresentation of our communities in our workforce. We welcome applications from people from diverse communities to help us grow, learn, be better and consider brilliant innovation diverse people bring.
• If you would like to be considered under the disability confident scheme, you will be guaranteed an interview if you meet the essential criteria on the person specification for the post.
• If you require reasonable adjustments to our recruitment process please phone us on 0161 716 3181 at the earliest opportunity. We will support you to complete your application.
• Unfortunately we are not able to guarantee the transfer of lease cars, or cover the costs of early termination charges.
• We have a strict policy on unsolicited contact from recruitment agencies. Please do not contact our hiring managers directly.

We reserve the right to close a vacancy earlier than the advertised closing date if a sufficient number of applications have been received. To ensure you application is considered, please submit at the earliest opportunity.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.