Community Services Business Support Administrator

The Avenues Trust Group; Fareham; Hybrid; GBP 26,000 - 30,000; Part time

Job summary

A leading community services organization is seeking a Business Support Administrator in Fareham. This part-time role offers a hybrid working model, focusing on administrative support for training and community projects. Ideal candidates will have experience in social care administration and strong IT skills. Flexible working, annual leave, and career development opportunities are provided.

Benefits

Flexible Working

Paid Annual Leave

High Quality Training

Health Portal Access

Contributory Pension Scheme

Qualifications

• Experience in secretarial and office administration work.
• Knowledge of IT systems and databases.

Responsibilities

• Lead administration and management of External Training Team.
• Coordinate contractual obligations and manage stakeholder bookings.
• Monitor internal databases and produce reports.

Skills

Attention to Detail

Self-Motivation

Communication

Education

Experience in Social Care

Tools

MS Office

IT Systems

Job description

Autism Hampshire, part of the Avenues Group, is a place where people smile, laugh and grow – and achieve extraordinary things.

We have an exciting opportunity for a Business Support Administrator to join our Autism Hampshire Community Services based in our Hampshire office in Whitley. The role is a part time of 37.5 hour position (Full time is 39 hours ) Monday to Friday and Avenues and Autism Hampshire offers hybrid working and the role will be a mixture of working from home and office based.

The salary for the role is £26,056 per annum (pro rata) and interviews for this role will be held the week commencing 2nd June.

In this role you will be responsible for leading on the administration and organisational management of the External Training Team and Information Advice and Guidance Services as well as general administrative support to other Community Services projects.

Accountabilities and responsibilities:

• General administration support to ensure quality of service to external stakeholders, including monitoring and maintenance of group emails.
• Effectively coordinate and manage contractual obligations for training requirements and building management of the Hub.
• Collate and present feedback, data analysis and KPI’s for external and internal monitoring systems with the service manager.
• Attend meetings and take minutes and action logs as required.
• Manage external stakeholders booking system for the Hub building as per contractual requirements.
• Monitor and maintain internal databases for local Accident and Incident, and Safeguarding report logs and where required produce reports.
• Assist in the development, collation and distribution of a range of documents including easy read; family resource packs, Autism Alert Card support and training resource packs.
• Administrative support to service manager for Investigations and Complaints
• Carry out any other duties as required.

Ideally the right candidate would have similar previous experience:

• Experience of secretarial and office administration work – preferably in the social care sector
• Knowledge of IT systems, databases and MS Office
• Experience in collating data to support report writing.
• Able to prioritise own workload and be self-motivated
• Good attention to detail and self-motivated
• Able to uphold confidentiality
• Able to communicate at all levels

Please refer to the role profile for full requirements of experience, skills and knowledge needed to be considered for this role.

Benefits you can expect!

• Flexible Working including working from home.
• Paid annual leave (pro rata).
• Access to high quality training that supports your career development.
• Free and confidential 24/7 access to the health portal and employee assistance programme.
• Contributory pension scheme with life assurance.
• Recommend a friend scheme.
• And more.

Don’t miss out on this great opportunity – we are looking forward to hearing from you today!

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.

Please contact the Recruitment Team if you have any questions.

We reserve the right to close this role earlier than stated