Community Services Admin & Access Lead

Ogden Macmillan Centre.harrogate And District Nhs Foundation Trust; Harrogate; Presencial; GBP 21.000 - 25.000; Jornada completa

Descripción de la vacante

Harrogate and District NHS Foundation Trust is seeking an administrative professional to support Adult Community Services Clinical Teams. You will handle referrals, manage appointments, and provide typing and document services to ensure smooth patient care.

The role requires reliable office skills, strong communication, and the ability to work across multiple community bases within Harrogate and Rural District. Working hours are full-time with flexible coverage as needed.

Formación

• Experience handling referrals and managing enquiries via phone/email
• Accurate keyboard skills for typing letters, minutes, and reports
• Ability to provide courteous, patient-focused service in a busy health setting
• Proficiency with standard office software (e.g., Word, Outlook) and records management

Responsabilidades

• Provide a range of administrative and clerical duties to support Adult Community Services Clinical Teams.
• Ensure an efficient appointment service for referred patients.
• Manage referrals and operate Single Point of Access receiving, monitoring and dispatching referrals.
• Respond to enquiries by telephone and email, acting as single point of contact for community teams.

Conocimientos

Telephone handling

Typing

Customer service

Office software

Herramientas

SystmOne

Descripción del empleo

Harrogate and District NHS Foundation Trust is seeking an administrative professional to support Adult Community Services Clinical Teams. You will handle referrals, manage appointments, and provide typing and document services to ensure smooth patient care.

The role requires reliable office skills, strong communication, and the ability to work across multiple community bases within Harrogate and Rural District. Working hours are full-time with flexible coverage as needed.