Community Pharmacy Store Manager – Small Store, Big Impact

BOOTS; Cardiff; On-site; GBP 36,000 - 54,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Generous employee discount acrossBoots

Discretionary annual bonus

38 days annual leave

Enhanced maternity/paternity/adoption

Flexible benefits scheme

24/7 counselling and wellbeing support

Job summary

Boots in Cardiff is seeking an experienced Store Manager to lead a close-knit team on the shop floor and in the dispensary, delivering outstanding service while achieving strong commercial results.

You’ll nurture staff, know customers by name, and build relationships with the local community, GP surgeries and primary care networks, driving NHS and private services with trusted guidance.

Qualifications

• Retail management experience with strong commercial awareness.
• Excellent customer service and relationship-building skills.
• Ability to lead performance and develop in-store strategy.
• Calm, flexible leadership style and pace adaptation.

Responsibilities

• Lead and inspire your team to deliver exceptional service.
• Drive sales and performance while balancing customer care with commercial goals.
• Build relationships with GP surgeries and primary care networks.
• Deliver NHS and private services with clear, trusted advice.
• Run a compliant, well-organised dispensary with attention to detail.
• Champion the Boots brand and store differentiation.
• Coach your team to grow in confidence, skills and experience.
• Use data and insights to identify daily improvements.

Skills

Retail management

Customer service

Team leadership

Collaboration

Education

NVQ Level 2 in Pharmacy Services (UK)

Job description

Boots in Cardiff is seeking an experienced Store Manager to lead a close-knit team on the shop floor and in the dispensary, delivering outstanding service while achieving strong commercial results.

You’ll nurture staff, know customers by name, and build relationships with the local community, GP surgeries and primary care networks, driving NHS and private services with trusted guidance.