Community, Participation & Volunteering Manager

National Trust; Stokesay; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Substantial pension scheme up to 10%

Free entry to National Trust places

Rental deposit loan

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking at most Trust places

Job summary

The National Trust is seeking a Community, Participation and Volunteering Manager for South Shropshire and Kinver Edge. You will support volunteer managers, enhance the volunteer experience, and expand engagement with communities.

Working 4 days a week with 1 weekend per month, plus occasional bank holidays and events, you will help drive the portfolio’s People and Places Plan and contribute to Nature Restoration and Access initiatives.

Qualifications

• Experience in community work and public-facing engagement.
• Proven ability to collaborate with diverse stakeholders (community groups, authorities, organisations).
• Ability to plan, coordinate, and report on volunteering programs.

Responsibilities

• Strategically plan, implement, evolve and support portfolio volunteer managers in leading volunteering.
• Coach colleagues to increase confidence and capability and foster an inclusive environment for volunteers.
• Support Nature Restoration and Access plans by engaging with existing partners and new communities.
• Develop an inclusive culture and embed the 'Everyone Welcome' value within the portfolio leadership team.
• Collaborate with property colleagues to grow and evolve the volunteering offer.

Skills

Community work

Facilitation

Public engagement

Stakeholder management

Budgeting

IT reporting

Job description

Summary

We're looking for a Community, Participation and Volunteering Manager to join our portfolio team in South Shropshire and Kinver Edge. You'll support volunteer managers across the portfolio with improving the volunteer experience and increasing support in targeted ways.

You’ll support our community engagement and partnerships, sometimes with a volunteering focus. Working with property colleagues, you'll ensure our volunteering offer grows and develops. Capable of managing complex relationships, you'll lead for greater engagement with our communities.

You’ll work 4 days per week and 1 weekend per month, as well as some bank holidays and additional weekend events.

This is a fixed term contract due to end when the postholder returns to the role. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 12 months.

What it's like to work here

We're a diverse and busy portfolio with a mixture of open countryside at places like Long Mynd and Wenlock Edge with others like Dudmaston and Benthall comprising houses, gardens, parks and agricultural estates as well as other places like the Rock Houses at Kinver. We work with many stakeholders and partners and are an inclusive and creative team always striving to improve how we care for our places and experiences for people, visiting, working, and volunteering with us.

We're progressive and ambitions, always working at pace and are keen to develop the volunteer experience in supporting our work and delivery of plans.

What you'll be doing

Reporting to the General Manager, you'll work in partnership with the portfolio leadership team to strategically plan, implement, evolve, and support the portfolio volunteer managers (Heads of Department) in how they lead for volunteering within their departments. Coaching colleagues to increase their confidence and capability and creating a positive, flexible, and inclusive environment for volunteers whilst increasing the number of volunteers.

You’ll support our ambitious plans for Nature Restoration and Access in the portfolio through working with existing partners and stakeholders and forge links with new communities.

Supporting the General Manager to develop an inclusive culture and embed the 'Everyone Welcome' value, you’ll be a key member of the portfolio leadership team and be collectively responsible for the effective delivery of the portfolio People and Places Plan.

Who we're looking for

To deliver this role successfully, you’ll need:

• experience of community work
• excellent communication and facilitation skills, including experience with public-facing engagement
• proven ability to work collaboratively with a wide range of diverse stakeholders (e.g. community groups, academics, local authorities, creative organisations, health and wellbeing initiatives)
• ability to work independently and as part of a team, building productive relationships
• experience tracking, monitoring, and reconciling budgets responsibly
• strong IT competency for effective reporting, record-keeping, finance management, and communication

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places