Community Operations Coordinator
Ellison Institute of Technology Oxford
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Benefits offered by this job
Job summary
Ellison Institute of Technology Oxford is seeking a proactive Community Operations Coordinator to support the Community Engagement Manager in delivering STEM outreach, school partnerships, volunteering, and residents' liaison. The role involves coordinating events, managing schedules, and representing EIT in local communities.
You will help turn ideas into action, develop local talent for STEM careers, and build sustainable community impact as the organization grows as a STEM institution.
Qualifications
- Organised, enthusiastic and eager to learn while making a positive impact in local communities.
- Entry-level role suitable for early career professionals.
Responsibilities
- Support STEM Ambassador programme operations and coordinate volunteers.
- Keep the STEM Ambassador intranet page up to date with opportunities, times, and descriptions.
- Coordinate with external partners for briefings and volunteer preparation.
- Manage logistics of travel to outreach opportunities.
- Maintain links with the wider STEM ecosystem in Oxfordshire and share knowledge to enhance the programme.
- Support partnerships around STEM facilitation, design-thinking workshops and training.
- Produce a clear schedule of STEM Ambassador opportunities mapped across the year.
- Coordinate local volunteering opportunities and logistics.
- Identify volunteering partnerships and requests.
- Coordinate volunteering opportunities involving EIT contractors.
- Maintain residents' meeting timelines and resident-facing websites for EIT developments.
- Coordinate meetings between Estates and Community teams, including slide development and logistics.
- Identify local opportunities for support and create prioritisation matrices.
- Coordinate opportunities for EIT and contractors to collaborate.
- Set up a CRM and a SharePoint structure for the Community team.
- Identify actions from working group notes to strengthen activities.
- Build a project management schedule for 2027.
- Support campaigns like Get Online Week and British Science Week.
Skills
Tools
Job description
At the Ellison Institute of Technology (EIT), we're on a mission to translate scientific discovery into real world impact. We bring together visionary scientists, technologists, engineers, researchers, educators and innovators to tackle humanity's greatest challenges in four transformative areas:
- Health, Medical Science & Generative Biology
- Food Security & Sustainable Agriculture
- Artificial Intelligence & Robotics
At the Ellison Institute of Technology (EIT), we're on a mission to translate scientific discovery into real world impact. We bring together visionary scientists, technologists, engineers, researchers, educators and innovators to tackle humanity's greatest challenges in four transformative areas:
- Health, Medical Science & Generative Biology
- Food Security & Sustainable Agriculture
- Climate Change & Managing CO₂
- Artificial Intelligence & Robotics
This is ambitious work - work that demands curiosity, courage, and a relentless drive to make a difference. At EIT, you'll join a community built on excellence, innovation, tenacity, trust, and collaboration, where bold ideas become real‑world breakthroughs. Together, we push boundaries, embrace complexity, and create solutions to scale ideas from lab to society. Explore more at www.eit.org.
At EIT we are seeking a proactive and organised Community Operations Coordinator to support the Community Engagement Manager in delivering EIT's community programmes, including STEM outreach, school partnerships, volunteering, residents' liaison and wider community projects. The role will involve frequent interaction with EIT colleagues and representation within local communities, while juggling projects, key timelines and tasks to manage the operations and co‑ordination of the Community team.
The Community Operations Coordinator will play a key part in EIT's growing Community team. You will help deliver a joined‑up, place‑based approach to community engagement, and help to turn ideas into action. We are committed to developing local talent, inspiring the next generation into STEM careers, and creating sustainable impact in partnership with the communities around us. We are also building EIT's capacity to engage with local communities and embed community engagement into everything we do as we grow as a STEM institution. We are looking for someone who is passionate about delivery, and a proactive, organised "go-getter" who can help turn ideas into reality - and who cares about making a positive difference in the local area.
- Supporting the day‑to‑day operations of a growing STEM Ambassador programme at EIT to share opportunities, and coordinate willing volunteers
- Keeping the STEM Ambassador intranet page interactive, adding new opportunities and making sure times, dates, descriptions are up to date
- Coordinate with external partners on briefings, and sharing and preparing EIT volunteers for their activity or designated role in the community
- Managing the logistics of getting to and from outreach opportunities
- Maintaining links with the wider STEM ecosystem in Oxfordshire, and identifying ideas, shared learnings and knowledge to enhance the STEM Ambassador program
- Supporting the set‑up of partnerships around STEM facilitation, design‑thinking workshops and training
- Producing a clear schedule of STEM Ambassador opportunities mapped across the year
- Supporting campaigns that align with community themes, e.g. Get Online Week (October 2026) and British Science Week (March 2027)
- Helping to coordinate local volunteering opportunities
- Supporting logistics, including timings, dates and travel for EIT volunteers
- Helping to identify and co‑coordinate volunteering partnerships and requests
- Supporting logistics, including timings, dates and travel for volunteers
- Helping to coordinate local volunteering opportunities that involve EIT's contractors
- Maintaining mapped timelines and visibility of residents' meetings across each of EIT's developments
- Helping to maintain resident‑facing websites of EIT developments
- Helping to coordinate meetings that join the Estates and Community teams, including supporting slide development and logistics
- Keeping abreast of databases that identify local opportunity for support, and devising prioritisation matrices
- Working to identify and coordinate opportunities for EIT and contractors to work together
- Supporting with the set‑up of a Customer Relation Management (CRM) and relationship management database for the Community team
- Setting up suitable SharePoint folder structures for the Community Team to work effectively.
- Identifying key actions form working group meeting notes and ongoing reports and knowledge exchange to strengthen Community Team activities
- Building out a project management schedule of meetings and events across the Community team, and clear visibility of plans for 2027
- Good time management and organisations skills, and able to work back from timings of events to prepare EIT colleagues and logistics
- Supporting internal community campaigns that align with community themes, such as Get Online Week and British Science Week, whilst identifying and planning for others
- Able to prioritise effectively and adapt when plans change
- Confident communicating in writing and in person with a wide range of people, from local residents and schoolteachers to colleagues and external partners
- Comfortable using everyday digital tools such as Microsoft Outlook, particularly Outlook and PowerPoint, to manage emails, schedules, and prepare presentations
- Experience of helping to organise or support events or activities, whether through work, school, college, volunteering or community groups
- A strong enthusiasm for, and interest in, community engagement or volunteering
- Knowledge of Oxford and the communities local to EITs development
No prior community engagement experience is required; however we're looking for someone who is organised, enthusiastic and eager to learn while making a positive impact in local communities.
We offer the following benefits:
- Competitive salary + travel allowance + bonus
- Enhanced holiday. Our annual leave allowance is 25 days plus 8 bank holidays and an additional 3 days between Christmas and New Year. You will also have the opportunity to purchase an additional 5 days annual leave in January and July.
- Pension - Employer contribution 7.5%, minimum employee contribution 5%
- Life Assurance.
- Income Protection
- Private Medical Insurance as standard for you, your partner and any dependents. Including hospital Cash Plan
- Employee discounts
- Electric car scheme
- Nursery Salary Sacrifice scheme
- Cycle to Work Scheme
- Family Planning
- Neurodiversity support including advise and assessments
- Coaching & Therapy services
- You must be eligible to work in the UK with a willingness to travel as necessary
- You must be based in, or within easy commuting distance of, Oxford
- Due to the nature of community work, some out-of-hours working may be required, such as evening or weekend events
- We encourage applications from people living locally to EIT developments, given there will be lots of work with local communities
- This role is office-based in Oxford, and we hope that the appointed postholder can be on site most days
- This is an entry-level position, and we encourage people at the start of their career to apply
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