Dynamic Community Nursing Admin Officer

Croydon Health Services; Greater London; Sur place; GBP 21 000 - 25 000; Plein temps

Résumé du poste

Croydon Health Services NHS Trust is seeking a Community Clerical Officer to provide comprehensive administrative and clerical support to the Community Nursing Teams in London. The role involves handling patient records, data systems and coordinating communications with patients, referrers and the multidisciplinary team.

The post holder will work independently under guidance, support workforce administration, prepare meeting materials, and contribute to improvements in administrative processes

Responsabilités

• Provide administrative and clerical support to the Community Nursing Teams.
• Manage patient records, nursing caseloads and data systems, ensuring information is accurate and up to date.
• Handle telephone calls, emails and messages, prioritising urgent enquiries and liaising with patients, colleagues and external agencies.
• Support workforce administration, including booking agency and bank staff shifts.
• Prepare meeting documentation, take minutes and distribute reports, letters and correspondence.
• Produce reports and maintain effective filing, scanning and document management systems.
• Assist in the development and improvement of administrative processes and office systems, including the use of Excel and other digital platforms.
• Support the Cluster Matrons, Operational Manager for Rapid Response and wider team with the day-to-day operational running of the service.
• The job holder may from time to time be asked to undertake other reasonable duties.

Description du poste

Croydon Health Services NHS Trust is seeking a Community Clerical Officer to provide comprehensive administrative and clerical support to the Community Nursing Teams in London. The role involves handling patient records, data systems and coordinating communications with patients, referrers and the multidisciplinary team.

The post holder will work independently under guidance, support workforce administration, prepare meeting materials, and contribute to improvements in administrative processes