Community Nursing Admin & Communications Lead

CROYDON HEALTH SERVICES NHS TRUST; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

Croydon Health Services NHS Trust is seeking an Administrative Support Assistant to back Community Nursing Services. You will handle patient records, communications and data systems, and support workforce administration, minutes, and reports.

Work independently under supervision, liaising with patients, referrers and the multi-disciplinary team to ensure efficient, comprehensive care. Interview Date TBC.

Responsibilities

• Provide comprehensive administrative and clerical support to the Community Nursing Teams.
• Manage patient records, nursing caseloads and data systems, ensuring information is accurate and up to date.
• Handle telephone calls, emails and messages, prioritising urgent enquiries and liaising with patients, colleagues and external agencies.
• Support workforce administration, including booking agency and bank staff shifts.
• Prepare meeting documentation, take minutes and distribute reports, letters and correspondence.
• Produce reports and maintain effective filing, scanning and document management systems.
• Assist in the development and improvement of administrative processes and office systems, including the use of Excel and other digital platforms.
• Support the Cluster Matrons, Operational Manager for Rapid Response and wider team with the day-to-day operational running of the service.
• The job holder may from time to time be asked to undertake other reasonable duties.

Job description

Croydon Health Services NHS Trust is seeking an Administrative Support Assistant to back Community Nursing Services. You will handle patient records, communications and data systems, and support workforce administration, minutes, and reports.

Work independently under supervision, liaising with patients, referrers and the multi-disciplinary team to ensure efficient, comprehensive care. Interview Date TBC.