Community Manager - beauty

The Industry Club; Greater London; On-site; GBP 27,000 - 38,000; Full time

Job summary

The Industry Club is seeking a Community Manager to join a fast-growing, social-first agency working with a bold beauty brand known for its playful personality and culturally relevant campaigns.

You’ll manage daily community engagement, respond to comments, and build relationships with audiences and creators. Expect to spot trends, support campaigns, and attend UK pop-ups and shoots, capturing authentic content.

Qualifications

• 2–4 years in community management or social media.
• Background in beauty, fashion or lifestyle brands.
• Strong understanding of TikTok, Instagram and Gen Z culture.
• UGC and short-form video experience is a bonus.

Responsibilities

• Manage daily community engagement across TikTok and Instagram.
• Respond to comments and DMs in brand voice.
• Build relationships with audiences, creators and online communities.
• Identify trends to inspire reactive social content.
• Support content planning, campaigns and activations.
• Attend UK pop-ups and shoots, capturing real-time content.
• Track engagement and share insights to inform strategy.

Skills

Social media

Trend spotting

Communication

Creativity

Job description

We’re looking for a Community Manager to join a fast-growing, social-first agency, working with a bold, challenger beauty brand known for its playful personality, accessible products and culturally relevant campaigns.

This is a great opportunity for someone who lives and breathes social media, understands Gen Z audiences and knows how to turn online conversations into genuine brand connections. You’ll help shape the brand’s online community, jump on emerging trends and support exciting campaigns, pop-ups and content shoots.

What you’ll be doing

• Manage daily community engagement across TikTok, Instagram and other social platforms.
• Respond to comments and DMs, maintaining the brand’s tone of voice and keeping interactions timely and authentic.
• Build relationships with audiences, creators and online communities to encourage engagement.
• Identify relevant trends and cultural moments to inspire reactive social content.
• Support content planning, campaign ideas and social activations
• Attend UK-based pop-ups, brand activations and shoots, capturing content and engaging with audiences in real time.
• Track engagement, audience sentiment and social performance, sharing insights to inform future content and strategy.

What we’re looking for

• 2-4 years’ experience in community management or social media, agency or brand-side.
• Background in beauty, fashion, lifestyle or a similar consumer brand.
• Strong understanding of TikTok, Instagram, Gen Z and internet culture.
• Creative, proactive and culturally switched-on.
• UGC and short-form video experience is a bonus.
• Willing to travel across the UK for shoots and activations.

We are committed to ensuring and supporting representation from all backgrounds across the creative industry, irrespective of race, religion, belief, ethnicity, age, gender, sexual orientation, disability or socio-economic background.

With this in mind, we welcome applications from all areas of the community. Please do get in touch and let us know if there is any additional support or reasonable adjustments we can cater for, to ensure our process and roles fit your needs and creates a comfortable & enjoyable recruitment process.