Community Manager

LSA Management; Salisbury; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player in property management is seeking a dedicated Community Manager to enhance resident satisfaction and community profitability. This pivotal role involves overseeing daily operations, fostering a positive living environment, and collaborating with senior leadership to drive financial growth. The ideal candidate will have extensive experience in multifamily property management and a proven track record in leadership. Join a forward-thinking team that values quality and impact, and help shape the future of community living while enjoying a comprehensive benefits package and professional development opportunities.

Benefits

401(k) with matching

Dental insurance

Health insurance

Vision insurance

Employee assistance programs

Flexible schedule

Life insurance

Paid time off

Parental leave

Professional development assistance

Qualifications

• 3-5 years in multifamily property management with proven leadership experience.
• Strong communication skills and ability to resolve resident concerns.

Responsibilities

• Oversee daily operations and ensure resident satisfaction.
• Drive financial growth and align community goals with company objectives.

Skills

Multifamily property management

Community management

Leadership

Resident relations

Communication skills

Yardi/RealPage experience

Fair Housing regulations

Microsoft Office proficiency

Tools

Yardi

RealPage

Job description

Who is LSA Management? LSA Management is a forward-thinking property management firm dedicated to providing top-tier services for apartment communities across the Southeast. We combine the expertise and passion of Laurel Street with a long-term focus on quality and impact, creating a unique opportunity to add value to residents, team members, and partners. Headquartered in Charlotte, NC, we manage 3,000 units and aim to expand to 10,000 by 2030.

The Opportunity As a Community Manager at LSA Management, you will play a crucial role in ensuring resident satisfaction and community profitability. You will oversee daily operations, foster a positive living environment, and drive financial growth. You will work closely with senior leadership to align community goals with company objectives, ensuring a seamless and efficient management process.

The Skillset

• 3-5 years in Multifamily property management

• 2+ years as a community/property manager

• Skilled in resolving resident concerns • Proven leadership experience

• LIHTC and Tax Credit knowledge preferred

• Strong communication skills

• Ability to interact with senior executives

• Works well under pressure

• Professional appearance

• Proficiency in Microsoft Office

Experience:

• 3 years in property management (Required)

• 3 years with Fair Housing regulations, LIHTC (Required)

• 3 years with Yardi and/or RealPage experience (Required)

• 3 years as a Community Manager (Required)

Responsibilities:

• Assess the community's financial health and resident satisfaction.
• Collaborate with leadership to understand community goals and challenges.
• Familiarize yourself with company policies and procedures.
• Implement strategies to improve resident satisfaction and retention.
• Drive financial growth through effective marketing and leasing.
• Foster a collaborative and inclusive team environment.
• Achieve 0% rent delinquency.
• Align community operations with company goals.
• Build and maintain strong relationships with residents and team members.

Job Type
• Full-time

Benefits
• 401(k) with matching
• Dental, health, and vision insurance
• Employee assistance and discount programs
• Flexible schedule and spending account
• Life insurance
• Paid time off and parental leave
• Professional development assistance

Schedule
• 8-hour shifts, Monday to Friday
• Saturdays based on property needs