Community Manager

Continental Properties; Street; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Community Manager to oversee a vibrant residential community. This role is pivotal in ensuring the smooth operation of the community while enhancing the living experience for residents. With a focus on leadership, budget management, and exceptional customer service, the Community Manager will cultivate a positive environment for both residents and staff. The company promotes a culture of growth, offering tools and training for career advancement, along with generous benefits and performance incentives. Join a team that values innovation and community connection, making a real impact in residents' lives.

Benefits

Career Growth Opportunities

Mental Health & Wellness Support

Work-Life Balance

Community Events

On-Site Living Discounts

Performance Incentives

Industry-Leading Benefits

Paid Parental Leave

Qualifications

• 3+ years of residential community management experience required.
• Experience leading and developing teams is essential.

Responsibilities

• Develop and manage operating income/expense budgets.
• Lead business functions, sales, marketing, and customer service.

Skills

Community Management

Team Leadership

Budget Management

Customer Service

Communication Skills

Onesite

Ops Technology

YieldStar

Lead2Lease

Compliance Depot

Job description

Description

Continental Properties is looking for an experienced Community Manager to oversee our beautiful Springs at Willowbrooke residential apartment community in Oakdale, Minnesota.

This position offers a competitive compensation package and the opportunity to receive additional earnings through leasing and resident renewal incentive programs, as well as a lucrative quarterly CNOI bonus.

Our Community Managers are key business leaders responsible for the successful operations of their community. This position will deliver an exceptional living experience for all residents while creating a positive and productive work environment for the team. You will report to the Regional Director/Vice President.

Position Specifics:

• Full-Time
• Additional earning potential through position-specific performance incentives

Essential Responsibilities:

• Develop and manage the operating income/expense budgets
• Lead and direct all business functions, sales, marketing, and customer service for the community
• Hire, develop, and motivate your team, fostering high levels of engagement and continued growth and development
• Oversee the overall performance of the community and the well-being of residents

Skills for Success:

• 3+ years of residential community management experience required
• Experience leading, developing, and managing teams
• Experience creating and managing budgets/increasing a community's NOI
• Excellent communication skills and an unmatched dedication to customer service
• Experience in Onesite, Ops Technology, YieldStar, Lead2Lease, and Compliance Depot preferred
• Ability to work a non-traditional schedule including evenings, weekends, and holidays as needed
• Must be able to remain at a desk for up to 8 hours and walk the community for up to 8 hours in various weather conditions, including climbing stairs in select units. Use of computer, telephone, and office equipment is required.

Why You'll Love Life at Continental:

Our award-winning culture fosters innovation and empowers our team members to lead. Here are some reasons our team members vote us as a Top Workplace:

• Career Growth: Tools, training, and opportunities for a meaningful career with long-term growth. We invest in your learning with paid memberships, certifications, and tuition reimbursement.
• Mental Health & Wellness: Comprehensive support including free counseling sessions and wellness resources.
• Balance: Support for work-life balance with generous vacation, paid holidays, and half-days.
• Community & Connection: Relationships through events, volunteer opportunities, and social activities.
• Culture of Belonging: Our IDEA initiative promotes inclusion, diversity, and equity, fostering a sense of belonging.
• On-Site Living: Discounted on-site apartments for convenience and luxury.
• Performance Incentives: Rewards through commissions, bonuses, and other incentives based on performance.
• Industry-Leading Benefits: Medical, dental, vision, 401(k), life and disability insurance.
• Family Support: Paid parental leave and family resources, including fertility support.

We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, disability, gender identity, veteran status, and more. We comply with ADA and fair employment laws. All applicants must pass a criminal background check before joining.

Our posted salary range reflects our good faith estimate; final compensation depends on experience, skills, and other factors. Bonus potential and benefits are separate from this range.