Community Link Worker

British Red Cross; Aston End; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Flexible working

Holidays and leave

Pension scheme

Learning & Development

Discounts

Wellbeing Support

CycleWork

Job summary

British Red Cross is seeking a Community Link Worker to support individuals with health, housing, finances, and social connections. The role involves home visits, community outreach, and coordinating with health and social care partners to connect clients with local services.

The post requires travel across the local area, a full driving license and access to a vehicle. The role is based on-site in Hertford, with pro rata salary and fixed term until March.

Qualifications

• Experience supporting people in community development, health, social care, learning support or public health settings.
• Experience working in a charity, community organisation or public sector service.
• Strong administration skills and confidence using Microsoft Office and digital systems.
• Ability to learn and use databases and case management systems quickly and accurately.

Responsibilities

• Support people facing health, wellbeing, housing, finances or social connections.
• Help people set goals and build independence.
• Connect people with local groups, activities and services.

Skills

Community outreach

Administration

Microsoft Office

Digital systems

Teamwork

Travel flexibility

Education

Experience in community development/health/public health settings

Tools

Case management systems

Job description

About The Role

Community Link Worker

Location: Hertford, Hertfordshire (On-site)

Salary: £, per annum, pro rata

Hours: per week

Contract: Fixed term contract (until March )

Additional Requirement: Applicants must have a full licence ( years) and access to a vehicle.

Do you want to help people live healthier, more independent lives?

Can you connect people with the right support when they need it most?

As a Community Link Worker, you'll support people facing challenges such as poor health, loneliness, housing concerns and financial pressures. You'll help them find practical solutions and connect with local services, groups and activities. You'll work closely with health, social care and voluntary sector partners to provide personalised support and prevent problems from escalating. Through home visits, community outreach and strong relationship building, you'll empower people to achieve their goals and improve their wellbeing. Every day brings new opportunities to make a positive difference in your community.

What will a day in the life of a Community Link Worker involve?

• Supporting people facing challenges with their health, wellbeing, housing, finances or social connections.
• Helping people set goals and build the confidence to live more independently.
• Connecting people with local groups, activities and services that meet their needs.
• Working with health, social care, housing and voluntary sector partners to coordinate support.
• Visiting people at home and providing practical support following a hospital stay.
• Keeping accurate records and monitoring progress using case management systems.

To be a successful Community Link Worker, what will you need?

• Experience supporting people in community development, health, social care, learning support or public health settings.
• Experience working in a charity, community organisation or public sector service.
• Strong administration skills and confidence using Microsoft Office and digital systems.
• The ability to learn and use databases and case management systems quickly and accurately.
• A team-focused approach and the ability to build positive working relationships.
• An understanding of the voluntary and statutory sectors, with the ability to travel across the local area when required.

Interested? The closing date for applications is on Wednesday th September . Interviews commencing shortly after this date.

In return for your commitment and expertise, you’ll get:

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: days annual leave (including bank holidays), pro rata + option to buy extra days.
• Pension scheme: Up to % contributory pension.
• Learning & Development: A range of career & learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
• Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
• CycleWork: Lease a bicycle through the scheme.

We are proud to be a Disability Confident and Carers Confident employer.

We are dedicated to building an inclusive, equitable and wellbeing-focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti-racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.

Together, we are the world's emergency responders