Community Library Hub Leader: Partnerships & Impact

birmingham.gov.uk; Birmingham; Hybrid; GBP 47,000 - 55,000; Full time

Benefits offered by this job

Membership of West Midlands Pension

Enhanced Holiday Entitlement

My Rewards Scheme

Health and wellbeing support

Job summary

Birmingham City Council is recruiting a Community Library Hub Manager to lead the strategic development and day-to-day operation of three library hubs across Birmingham. You will guide teams, build partnerships, and ensure services remain accessible and impactful for residents.

You will tackle housing advice, welfare and debt support, digital inclusion, employment assistance and wellbeing, while delivering excellent library services in a busy, customer-facing environment.

Qualifications

• Experience leading teams and managing people effectively.
• Experience managing budgets and financial resources.
• Experience delivering service improvements and organisational change.
• Excellent communication and presentation abilities.
• Experience managing competing priorities and delivering successful outcomes.
• Confident and resilient leader with proven experience managing large, diverse teams.
• Comfortable handling conflicts and difficult conversations.

Responsibilities

• Lead and manage Community Library Hub services, teams, and partnerships.
• Develop and strengthen strategic partnerships across public, private, and voluntary sectors.
• Oversee budgets, resource management, and service planning.
• Lead initiatives that support digital inclusion, employment, training, welfare support, and wellbeing.
• Inspire and motivate teams to deliver exceptional services and positive outcomes for residents.
• Champion innovation, continuous improvement, and customer-focused service delivery.

Skills

Leadership experience

Budget management

Strategic planning

Communication skills

Stakeholder engagement

Team management

Job description

Birmingham City Council is recruiting a Community Library Hub Manager to lead the strategic development and day-to-day operation of three library hubs across Birmingham. You will guide teams, build partnerships, and ensure services remain accessible and impactful for residents.

You will tackle housing advice, welfare and debt support, digital inclusion, employment assistance and wellbeing, while delivering excellent library services in a busy, customer-facing environment.