Community Library Assistant — Inspire Learning & Access

Haringey Council; Greater London; On-site; GBP 30,000 - 31,000; Full time

Job summary

Haringey Council is seeking a Library Assistant to support day-to-day library services at Wood Green Library. You will deliver excellent customer service, help users access resources and IT facilities, and assist with enquiries about books, information and local services.

You will also promote reading, support informal learning, and contribute to events and activities for all ages as part of a friendly library team.

Qualifications

• Experience in a customer-facing environment is desirable.

Responsibilities

• Provide excellent customer service in person and over the phone.
• Help users access library resources and information.
• Assist with IT and self-service facilities.
• Support enquiries relating to books, information and local services.
• Promote reading and support informal learning.
• Contribute to library events and activities for all ages.
• Work as part of a friendly library team to maintain welcoming spaces.

Skills

Customer service

IT literacy

Communication

Job description

Haringey Council is seeking a Library Assistant to support day-to-day library services at Wood Green Library. You will deliver excellent customer service, help users access resources and IT facilities, and assist with enquiries about books, information and local services.

You will also promote reading, support informal learning, and contribute to events and activities for all ages as part of a friendly library team.