Part-Time Library Assistant: Frontline & IT Support (Sat)

Tameside Council; Tameside; On-site; GBP 7,300 - 7,700; Part time

Job summary

Tameside Council is seeking a Library Assistant to deliver frontline library services across eight libraries in Tameside. The role includes counter duties, stock maintenance, customer queries, and helping the public with computer learning centres.

Part-time hours apply, with Saturday 10am-3pm and Monday shifts. The post demands good customer service, clear communication in English, IT literacy (Windows and Office), and confidence handling payments by card or cheque.

Qualifications

• You will have good customer service skills and previous experience of dealing with the public.
• You will be a good communicator and have the ability to converse at ease with service users and provide advice in accurate spoken English.
• You should be well organised, flexible and self-motivated and have confidence in dealing with people.
• You must be IT literate and familiar with using Windows and Office software

Responsibilities

• Provide frontline library services including counter duties and stock maintenance.
• Assist members of the public in our Computer Learning Centres and reference services as needed.
• Take payments for council services by debit/credit card or cheque.
• Lead Time for a Rhyme session for children aged 0-4 and their families.
• Support customers with information from library and council systems.

Skills

Customer service

Communication

Organisation

IT literacy

Tools

Windows

Office

Job description

Tameside Council is seeking a Library Assistant to deliver frontline library services across eight libraries in Tameside. The role includes counter duties, stock maintenance, customer queries, and helping the public with computer learning centres.

Part-time hours apply, with Saturday 10am-3pm and Monday shifts. The post demands good customer service, clear communication in English, IT literacy (Windows and Office), and confidence handling payments by card or cheque.