Community Liaison & Engagement Lead (Construction)

Taylor Woodrow; Greater London; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Flexible working

Work from home option

Job summary

Taylor Woodrow is seeking an experienced Community Engagement Officer to join a major infrastructure project based at Old Oak Common, West London. You will build positive relationships with residents, businesses and stakeholders, ensuring communities are informed and supported throughout construction.

The role requires Resident Liaison experience within construction or rail, utilities, housing or regeneration projects.

Qualifications

• Excellent communication skills, both written and verbal.
• Experience as Community Engagement Officer or Resident Liaison on construction, infrastructure, rail, utilities, housing or regeneration projects.
• Full right to work in the UK.
• Degree qualification or equivalent experience.

Responsibilities

• Act as the primary point of contact for residents, businesses, and community stakeholders.
• Build and maintain positive relationships with local communities affected by project activities.
• Coordinate and deliver community engagement initiatives, public exhibitions, stakeholder meetings, and consultation events.
• Prepare and distribute communications including newsletters, notifications, presentations, and community updates.
• Attend project meetings to understand upcoming works and communicate potential impacts to residents and stakeholders.
• Maintain accurate records of enquiries, complaints, stakeholder engagement activity, and community feedback.
• Work closely with operational teams to minimise disruption and ensure community concerns are addressed.
• Support community investment, social value, and corporate responsibility initiatives.
• Deliver stakeholder engagement strategies and community liaison plans.
• Produce reports, engagement summaries, and feedback analysis for senior management.

Skills

Communication skills

Stakeholder management

Public speaking

Education

Bachelor's degree or equivalent experience

Job description

Taylor Woodrow is seeking an experienced Community Engagement Officer to join a major infrastructure project based at Old Oak Common, West London. You will build positive relationships with residents, businesses and stakeholders, ensuring communities are informed and supported throughout construction.

The role requires Resident Liaison experience within construction or rail, utilities, housing or regeneration projects.