Community Learning Admin & Front Desk Officer

Semester.co.uk; Cowbridge; On-site; GBP 19,000 - 24,000; Full time

Job summary

Vale of Glamorgan Council seeks an Administration & Clerical Officer for the Adult Community Learning programme at Old Hall, Cowbridge. This public-facing role blends reception, customer service and programme administration in a busy learning centre.

The postholder will input enrolment data into the MIS, assist with learner progression tracking, monitor course viability, and maintain registers for payments, closures, transfers and withdrawals.

Qualifications

• Experience in administration and customer service.
• Excellent organisational and communication skills.

Responsibilities

• Act as first point of contact for learners, visitors and groups.
• Enroll learners onto courses and input enrolment data onto the MIS.
• Manage day-to-day clerical duties (phones, photocopying, record keeping).
• Assist with learner progression tracking and monitor course viability.
• Maintain registers for payments, closures, transfers and withdrawals.

Job description

Vale of Glamorgan Council seeks an Administration & Clerical Officer for the Adult Community Learning programme at Old Hall, Cowbridge. This public-facing role blends reception, customer service and programme administration in a busy learning centre.

The postholder will input enrolment data into the MIS, assist with learner progression tracking, monitor course viability, and maintain registers for payments, closures, transfers and withdrawals.