Front Desk & Data Administration Officer

Lewisham Youth Service; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Local Government Pension scheme

Flexible working

Season ticket and bicycle loans

Staff discounts

Job summary

Lewisham Council is hiring for a full-time officer to support Adult Learning Lewisham’s Business Resources team at the Brockley Rise Centre in London. The role involves front-of-house duties, learner enrollment, fee collection, and maintaining administrative processes.

The successful candidate will have experience with Microsoft Office and databases, strong data analysis skills, and a welcoming, professional approach to visitors.

Qualifications

• Experience using Microsoft Office applications and database systems.
• Good analytical skills for information management and data use.
• Strong customer service and front-desk handling abilities.
• Commitment to inclusivity and equality of opportunity in service delivery.

Responsibilities

• Manage reception and front counter face to face, at the Brockley Rise Centre.
• Enroll new and existing learners at the counter and over the phone.
• Collect course fees and assist with administrative tasks.
• Set up and maintain office processes and data management workflows.

Skills

MS Office

Data analysis

Customer service

Reception duties

Tools

Database systems

Job description

Lewisham Council is hiring for a full-time officer to support Adult Learning Lewisham’s Business Resources team at the Brockley Rise Centre in London. The role involves front-of-house duties, learner enrollment, fee collection, and maintaining administrative processes.

The successful candidate will have experience with Microsoft Office and databases, strong data analysis skills, and a welcoming, professional approach to visitors.