Community Hub Coordinator

Leicestershire Partnership; Hinckley; Sur place; GBP 22 000 - 26 000; Plein temps

Résumé du poste

Leicestershire Partnership NHS Trust in Hinckley is seeking a Community Hub Coordinator to support Community Nursing and Therapy teams. The role involves admin tasks, using SystmOne for patient records and referrals, and handling day-to-day hub operations.

You will work across various community settings with flexible shifts (8:00–18:00, including weekends/bank holidays) and a requirement for a full UK driving licence and access to a vehicle.

Qualifications

• Excellent attention to detail.
• The ability to multitask and prioritise workload effectively.
• Excellent telephone manner and communication skills.

Responsabilités

• Providing comprehensive administrative support to Community Nursing and Therapy teams.
• Using the electronic patient record system (SystmOne) to manage patient records, referrals and clinical tasks.
• Completing electronic referrals and processing incoming and outgoing tasks.
• Undertaking accurate data entry and maintaining patient information records.
• Assisting with the collection and reporting of audit data.
• Supporting Community Nursing and Therapy staff, Team Leads and Clinicians in the delivery of high-quality services.
• Ordering, monitoring and maintaining stock levels of equipment and supplies.
• Responding to telephone enquiries and directing calls appropriately.
• Supporting the effective day-to-day operation of the Community Hub.

Connaissances

Attention to detail

Multitasking

Excellent telephone manner

Description du poste

Job Overview

We are seeking to appoint an enthusiastic Community Hub Coordinator to support our teams and service users within Community Health Services for Nursing and Therapy. This role is based at Hinckley & Bosworth Community Hospital in the Community Nursing Office. Free parking is available, and the site is easily accessible by public transport.

You will need to demonstrate excellent communication skills and be able to work independently across a variety of community settings. You will have a flexible approach, be able to work effectively as part of a team, and use your own initiative to manage a busy workload.

Our service operates from 08:00 to 18:00, Monday to Sunday. Therefore, the successful candidate will need to be fully flexible and able to cover all shifts. There is flexibility in shift lengths, ranging from 7.5 to 9.5 hours per day. The service also operates on weekends and bank holidays, with enhanced rates of pay applicable for these shifts.

We can consider full, part and flexible working based on the needs of the service.

A full UK driving licence and access to a vehicle are essential for this role.

Essential Skills

• Excellent attention to detail.
• The ability to multitask and prioritise workload effectively.
• Excellent telephone manner and communication skills.

For further information about this role, please contact Denise Beasley at [e-mail].

Main Duties and Responsibilities

To include but not limited to:

• Providing comprehensive administrative support to Community Nursing and Therapy teams.
• Using the electronic patient record system (SystmOne) to manage patient records, referrals and clinical tasks.
• Completing electronic referrals and processing incoming and outgoing tasks.
• Undertaking accurate data entry and maintaining patient information records.
• Assisting with the collection and reporting of audit data.
• Supporting Community Nursing and Therapy staff, Team Leads and Clinicians in the delivery of high-quality services.
• Ordering, monitoring and maintaining stock levels of equipment and supplies.
• Responding to telephone enquiries and directing calls appropriately.
• Supporting the effective day-to-day operation of the Community Hub.

The role requires excellent organisational, communication and interpersonal skills, with the ability to prioritise a varied workload, work effectively as part of a team, and use initiative when working independently.

About Us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.