Community Hub Care Coordinator

Cardiff and Vale University Health Board; Gamston; On-site; GBP 24,000 - 29,000; Full time

Job summary

Nottinghamshire Healthcare NHS Foundation Trust is seeking a proactive administrator to join the South Nottinghamshire Adult Community Hub. You will route referrals, update electronic records, and liaise with clinicians and external agencies to ensure timely access to community services.

The role emphasizes accuracy, confidentiality, and strong IT skills, including SystmOne and MS Office, with opportunities to work independently and as part of a collaborative team.

Qualifications

• NVQ Level 4 in Business Administration or equivalent experience.
• GCSE standard literacy and numeracy essential.
• Proven experience using Microsoft Office and clinical systems.

Responsibilities

• Process referrals and manage high volumes of calls with accuracy.
• Input data into electronic records to support clinical triage.
• Direct service users to appropriate community assessment and support.
• Maintain patient records and respond to queries promptly.
• Support multidisciplinary team meetings with prepared information.
• Ensure confidentiality and data protection in all duties.

Skills

Microsoft Word

Microsoft Excel

Attention to detail

Communication skills

Teamwork

Customer service

Education

NVQ Level 4 in Business Administration

GCSEs or equivalent

Tools

SystmOne

Database management

Microsoft Office

Job description

Nottinghamshire Healthcare NHS Foundation Trust is seeking a proactive administrator to join the South Nottinghamshire Adult Community Hub. You will route referrals, update electronic records, and liaise with clinicians and external agencies to ensure timely access to community services.

The role emphasizes accuracy, confidentiality, and strong IT skills, including SystmOne and MS Office, with opportunities to work independently and as part of a collaborative team.