Community Hub Administrator & Operations Lead

Kilmallie Community Centre; Fort William; On-site; GBP 21,000 - 22,000; Part time

Job summary

Kilmallie Community Centre in Corpach near Fort William is seeking an Administrator to run day-to-day operations of the hall, including online bookings, customer relations, invoicing and financial records. The role sits within a small team of volunteer directors and part-time staff, with flexible hours and occasional evening cover.

You will maintain filing, respond to users, support contracts, help with facilities, minutes and reports for board meetings, and coordinate with the Hallkeeper and

Qualifications

• Good literacy and numeracy, with English and Mathematics.
• Experience in a community/admin setting is preferred.
• Ability to use Google Drive and basic IT.

Responsibilities

• Admin online booking system and manage customer relationships.
• Maintain relationships with Users and provide information when needed.
• Deal with payments and financial records; liaise with Accounts Team.
• Administer service provision contracts (eg Highland Comfort Scheme, ChargePlace).
• Administer supplier relationships; manage orders and consumables.
• Ensure compliance with licenses, insurances, safety and other certificates; implement policies.
• Assist with facilities management; help with upkeep, security and minor repairs.
• Handle communications (phone, email, social media) and Googledrive filing.
• Provide support for Directors; prepare timely reports, minutes and agendas for meetings.
• Membership administration and coordination with Hallkeeper/Development Manager.
• Other reasonable duties to run the Hall day-to-day; act as primary keyholder.
• Support with events and promotional activities; rotate with the team.

Skills

Interpersonal skills

Customer service

Organisational skills

Literacy

Numeracy

Time management

Education

Higher/Advanced Higher

HNC/HND or degree

Tools

Office apps

Google Drive

Online booking system

Job description

Kilmallie Community Centre in Corpach near Fort William is seeking an Administrator to run day-to-day operations of the hall, including online bookings, customer relations, invoicing and financial records. The role sits within a small team of volunteer directors and part-time staff, with flexible hours and occasional evening cover.

You will maintain filing, respond to users, support contracts, help with facilities, minutes and reports for board meetings, and coordinate with the Hallkeeper and