Community Housing Manager | Hybrid, 39 Days Leave

Home Group Limited; Glasgow; Hybrid; GBP 29,000 - 33,000; Full time

Benefits offered by this job

34 days leave

Volunteer days

Pension matching

Life insurance

Instant pay access

Discounts

Job summary

Home Group Limited in Glasgow is seeking a Housing Manager to build trusted relationships with customers, take ownership of housing issues, and help keep neighbourhoods safe. This hybrid, community-based role covers Dumfries and Annandale with a regular anchor day in the office.

You’ll join a supportive team of six housing managers; the post is a temporary 12-month contract, 37.5 hours per week, with 9-5 hours and mileage paid.

Qualifications

• Experience in housing management or a similar customer-focused role.
• Confidence managing antisocial behaviour and complex customer situations.
• Knowledge of housing law, safeguarding, and sustaining tenancies.
• Strong organisation skills with end-to-end ownership.
• Joining a team of 6 other housing managers across Glasgow and Dumfries and Galloway.

Responsibilities

• Build trusted relationships with customers across your patch and local communities.
• Take ownership of housing issues from first contact through to resolution.
• Manage anti-social behaviour cases early to keep neighbourhoods safe and welcoming.
• Carry out estate inspections and work with contractors to keep homes compliant.
• Work with partners to support customers and protect income for reinvestment.

Skills

Housing management

Customer service

ASB handling

Housing law

Safeguarding

Tenancies

Organisation

Team collaboration

Job description

Home Group Limited in Glasgow is seeking a Housing Manager to build trusted relationships with customers, take ownership of housing issues, and help keep neighbourhoods safe. This hybrid, community-based role covers Dumfries and Annandale with a regular anchor day in the office.

You’ll join a supportive team of six housing managers; the post is a temporary 12-month contract, 37.5 hours per week, with 9-5 hours and mileage paid.