Community Health Care Assistant

Herefordshire And Worcestershire Health And Care Nhs Trust; Charlton; On-site; GBP 21,000 - 25,000; Full time

Job summary

Herefordshire and Worcestershire Health and Care NHS Trust is seeking a caring Healthcare Support Worker to join our multidisciplinary team, providing care to patients in their own homes and residential care settings. You will work with nurses and therapists to support independence and wellbeing.

The role involves visiting patients in the community, carrying out personal care, monitoring, and simple clinical tasks under supervision, traveling between homes, and keeping accurate records.

Qualifications

• Experience with older adults in health/social care.
• Care Certificate to be met within 12 weeks of commencing.
• Level 3 qualification in Care or equivalent/plan to upgrade to Level 3.

Responsibilities

• Provide high-quality, person-centred care to patients in their own homes.
• Assist with personal care, monitoring, wound and catheter care, and simple dressings.
• Identify and report changes in patients' conditions and maintain clinical records.
• Travel between patients' homes and work with the multidisciplinary team.
• Promote dignity, respect and patient choice, and support health promotion and infection prevention.

Skills

Communication

IT skills

Time management

Numeracy

Independent work

Education

NVQ Level 3 in Care

Care Certificate

Job description

Job summary

We are looking for a caring, motivated Healthcare Support Worker to join our friendly multidisciplinary team, providing care to patients in their own homes and residential care settings.

The Role

You will:

• Carry out independent visits to patients in the community.
• Deliver high-quality, person-centred care.
• Work closely with nurses, therapists and other members of the multidisciplinary team.
• Monitor and report changes in patients' conditions.

What we are looking for

• A wide range of healthcare support skills.
• Ability to work independently and as part of a team.
• Good communication and organisational skills.

Ombersley and Rural patch.

Working Hours

This is a 7-day service with shifts starting at 7:30 am, 9:0 am or 10:30 am. The latest finish time is 6:30 pm, including weekend and bank holiday working on a rota basis.

If you enjoy community working and making a difference to patients' lives, we'd love to hear from you.

Main duties of the job

As a Band 3 Healthcare Support Worker within the team, you will provide high-quality, person-centred care to patients in their own homes, supporting them to maintain their independence and wellbeing. Working under the direction of registered nurses, you will assist with personal care, monitoring and recording observations, wound care, catheter care, simple dressings, and other delegated clinical tasks. You will identify and report changes in patients' conditions, maintain accurate clinical records, and contribute to care planning. The role involves travelling between patients' homes, working collaboratively with the wider multidisciplinary team, and promoting dignity, respect and patient choice always. You will also support health promotion, infection prevention and ensure equipment is used safely in line with Trust policies.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website Staff benefits | Herefordshire and Worcestershire Health and Care NHS Trust

Sharing your data -

As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Job responsibilities

For full details of the duties and criteria of the role please refer to the job description and person specification attached.

Person Specification

Experience

Essential

• Experience of working with older adults in a health/social care setting. Be able to meet the travel requirements indeed role.

Qualifications

Essential

• Level 3 qualification (e.g. NVQ 3, A-level) in Care or equivalent qualification or experience Or Level 2 qualification (e.g. NVQ2, GCSE Grade A-C) in Care and will be expected to undertake the relevant Level 3 qualification on appointment to post Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust

Knowledge

Essential

• Basic knowledge of physical/ mental health conditions
• A level of understanding of rehabilitation

Skills & Abilities

Essential

• Ability to communicate clearly and effectively in English in both verbal and written formats
• Ability to use IT confidently and competently in daily work
• Good numeracy skills
• Ability to cope with difficult/emotionally distressing/ challenging situations
• Good organisational and time management skills

Additional Criteria

Essential

• Able to meet the travel requirements of the role

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.