Community Therapy Support Worker - Discharge to Assess

Wye Valley; Hereford; On-site; GBP 26,000 - 27,000; Full time

Job summary

Wye Valley NHS Trust in Herefordshire is seeking two full-time Band 3 Community Therapy Support Workers to join the Discharge to Assess service. You will work with Occupational Therapists and Physiotherapists to support patients to regain independence at home after hospital discharge.

You will visit clients in their own homes and care homes across the county, provide rehabilitation and reablement support, and help with equipment fitting.

Qualifications

• Functional Skills level 2 or maths/english GCSE.
• Three A-Levels or Health and Science T-Level or equivalent.
• Or level 3 apprenticeship pathway.
• Equivalent clinical experience underpinned by theory.
• Care Certificate.

Responsibilities

• Deliver direct clinical, technical or scientific activities under supervision.
• Make fact-based judgements and suggest treatment progressions.
• Carry own caseload under guidance.
• Complete relevant competencies for the post.
• Support service improvement and staff development.
• Work with adults and/or children.

Skills

Therapy knowledge

Record keeping

IT literacy

Clinical judgement

Caseload management

Independent work

CPD

Education

Functional Skills or GCSE

A-Levels or T-Level

Level 3 apprenticeship

Equivalent clinical experience

Care Certificate

Job description

Community Therapy Support Worker - Discharge to Assess

Band 3

Main area Occupational Therapy / Physiotherapy Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week Job ref 229-IC-8309244

Site Vaughan Building Town Herefordshire Salary £25,760 - £27,476 pa pro rata Salary period Yearly Closing 15/10/2026 23:59

Job overview

We are seeking 2 full time, motivated & caring Band 3 Community Therapy Support Worker to join our Discharge to Assess (D2A) Service.

This is an exciting opportunity to work within a multidisciplinary community team supporting people to return home safely following discharge from hospital.

You will work under the supervision of Occupational Therapists and Physiotherapists to deliver rehabilitation & reablement programmes that help individuals regain independence, improve confidence, achieving their personal goals within their own home environment.

The role is ideal for someone who is passionate about supporting people to remain independent & who enjoys working in a fast-paced, rewarding community setting.

Visiting clients in their own homes as well as Care Homes and bedded units in and around the South West, East and West of the County based on service demands.

The post holder will need to be

• Able to engage & work with patients to support them to maximise their functional potential
• An autonomous practitioner & team player
• Keen to learn & develop new skills

The post holder will support a range of interventions, including home equipment provision and fitting.

As a service we promote personal development plans, investing in individual & team learning opportunities to develop, upskill & support completion of inter-professional competencies across OT and Physio. Supporting career progression & innovation.

Main duties of the job

Working as part of the therapy and wider multidisciplinary team, therapy support workers use developed skills under the supervision of registered therapists and may also work alone and with other non-registered therapy staff. Tasks and responsibilities include the direct delivery of clinical, technical or scientific activities following the completion of role specific competencies. Therapy support workers are able to make fact-based judgements and suggest treatment progressions to a registered therapist.

This role requires knowledge and understanding of facts, principles, processes and general concepts in their field of work. The post holder will carry out a wider range of delegated duties and will have responsibilities, with supervision and guidance available when needed. Post holder will contribute to service improvement and are responsible for their own development. Therapy support workers will carry their own caseloads that have already been seen by a registered professional, prioritise their own workload, and work with service users under a range of supervisory arrangements while undertaking routine processes.

The post holder will be required to complete the relevant competencies required for the post. This post may include working with adults and/or children.

Proficient knowledge and use of IT systems required.

Working for our organisation

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we’d want for our family and friends.

More than 3,500 people work for the Trust – they tell us it’s a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: “The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential.”

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time…all the time.

Detailed job description and main responsibilities

To view role requirements and role responsibilities in full, please view ‘supporting documents’ linked to this vacancy.

Person specification

Education & Qualifications

• Functional Skills (level 2) or Maths & English GCSE (grades 9-4 or A*-C)
• 3 A-Levels or Health and Science T-Level or equivalent level 3 qualification(s)
• OR as a level 3 apprenticeship (e.g. Senior Healthcare Support Worker apprenticeship (or other level 3 qualification pathway)
• OR equivalent clinical experience/expertise within AHP profession underpinned by theoretical and practical experience
• Care Certificate

Skills, Knowledge & Abilities

• Knowledge of specific relevant patient conditions and therapy interventions acquired through experience
• Experience of multi-disciplinary record keeping
• Basic Computer Skills including word processing and e-mail
• Able to make clinical judgements without direct supervision
• Able to manage busy case load and prioritise
• Ability to work independently (under guidance) using own knowledge skills and initiative acknowledging role boundaries
• Evidence of ongoing CPD in relevant area

Experience

• Able to maintain confidentiality and professionalism within the environment that they are working
• Able to demonstrate awareness of own limitations and need to ask for help
• Evidence of ability to communicate and work with team
• Ability to adapt and to needs of the service
• Shows evidence of compassion, accountability, respect and excellence
• Reliable
• Experience at band 2 or equivalent within relevant profession
• NHS or equivalent experience e.g. in inpatient areas, acute or community or community services

Other Factors

• Ability to fulfil the travel requirements of post
• Able to meet moving and handling requirements of post
• Able to deal sensitively and safely with blood and bodily fluids

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.