Community & Events Operations Leader (Fully Flexible)

VOCASO; England; Hybrid; GBP 35,000 - 52,000; Full time

Job summary

VOCASO is seeking a Community & Operations Executive to run the day-to-day engine of VOCASO: our events, marketing and communications, WhatsApp community and members, while providing executive and PA support to the CEO and COO. You will join a small, entrepreneurial team as we launch our new AI-enabled community platform, grow our paid membership and deliver a busy events calendar.

You will plan end-to-end events, manage venues, run email campaigns, create LinkedIn content, moderate the WhatsApp

Qualifications

• At least 3 years in a similar mixed role across events, marketing, community, membership, or executive assistant work.
• Excellent written English with an eye for tone and detail.
• Confident and polished with senior executives, board members and partners.
• Highly organised, able to juggle priorities with minimal supervision.
• Experience in a membership organisation, professional network or executive search firm.

Responsibilities

• Plan and deliver events end to end, including networking drinks, insight sessions, webinars and member dinners.
• Source and negotiate venues in London and new cities, and manage relationships with partners.
• Manage event listings, registrations, speaker liaison and occasional on-the-night delivery.
• Run email campaigns, newsletters and member communications via our CRM and marketing platform.
• Create and schedule LinkedIn content and promote events, membership and the job board.
• Keep website content current and report on campaign and membership metrics.
• Manage and moderate the VOCASO WhatsApp community.
• Own our new community platform day to day, support member migration and adoption, and work with our technical team on testing and feedback.
• Act as first point of contact for member enquiries, onboarding and records.
• Provide executive and PA support: diaries, travel, inbox, meeting briefs and documents.

Skills

Event planning

Marketing

Community management

Executive assistant

CRM usage

Email marketing

LinkedIn content creation

Platform ownership

Organisation

Communication with senior executives

Tools

Brevo

Luma

Wix

WhatsApp Communities

Canva

Google Workspace

Microsoft 365

Job description

VOCASO is seeking a Community & Operations Executive to run the day-to-day engine of VOCASO: our events, marketing and communications, WhatsApp community and members, while providing executive and PA support to the CEO and COO. You will join a small, entrepreneurial team as we launch our new AI-enabled community platform, grow our paid membership and deliver a busy events calendar.

You will plan end-to-end events, manage venues, run email campaigns, create LinkedIn content, moderate the WhatsApp