Community Engagement & Events Fundraiser

Confidential; North East; On-site; GBP 29,000 - 42,000; Full time

Job summary

HospiceCare North Northumberland is seeking a dynamic Community Engagement & Events Fundraiser to lead community relationships, plan and deliver fundraising events, and drive income growth for the HospiceCare community programme.

You will develop partnerships, lead a volunteer network, and work with the clinical team and staff to increase community involvement and donations across North Northumberland. Some evening/weekend work is required as events occur.

Qualifications

• Excellent communication skills both written and oral.
• High degree of administration skills, e.g. maintaining databases and filing systems.
• Excellent knowledge of data protection regulations and experience of processing data.
• Excellent attention to detail.
• Ability to work to deadlines.
• Ability to work on own initiative.
• Provide excellent stewardship to supporters.
• Strong ability to relate to groups and individuals and build relationships.
• Experience of community engagement activities and strategies.

Responsibilities

• Develop relationships with individual and community supporters and fundraising volunteers; maximise income across community fundraising.
• Build and maintain excellent communication and relationships with key partners and stakeholders.
• Lead day-to-day management of the events programme and oversee Hospice-led events.
• Recruit and motivate local supporters and fundraising groups; provide resources and recognition.
• Seek out marketing opportunities to raise awareness of HospiceCare services.
• Monitor budgets, KPIs and event performance; report to senior leadership.
• Travel across the region to support events and fundraising activity.

Skills

Communication skills

Administration skills

Data protection knowledge

Attention to detail

Deadline driven

Initiative

Stakeholder relations

Volunteer management

Fundraising experience

Team player

Tools

CRM systems

Microsoft Word

Microsoft Excel

Mail Merge

Job description

We are seeking a dynamic and passionate Community Engagement & Events Fundraiser to join our team! In this vital role, you will lead efforts to build meaningful relationships within the community, organise impactful events, and drive fundraising initiatives that support our mission. You will contribute to the management of the HospiceCare community fundraising and events programme, driving income growth, increasing the Hospice profile across local communities, developing partnerships, and leading a strong volunteer network to support sustainable fundraising.

Key Responsibilities

Developing relationships with individual and community supporters and fundraising volunteers; generation and maximisation of income across community fundraising; contribute to fundraising strategy development.

Communication and relationships

• Build and maintain excellent communication and relationships with key partners and stakeholders.
• Work in collaboration with the clinical team and volunteer fundraisers
• Build and maintain excellent communication and relationships with all HospiceCare staff and volunteers.

Fundraising Events

• Day to day management of the events programme
• Lead on the oversight and development of sponsored led events and contribute to the planning, delivery and evaluation of Hospice Led events
• Develop sponsored challenges and campaigns
• Ensure compliance, risk assessments and event budgets are managed effectively
• Build on the existing annual programme of fundraising events, thinking creatively to develop innovative ideas and new opportunities.
• Work closely with volunteers to plan and deliver events efficiently and profitably.
• Review all event and expenditure against budgets.
• Maintain detailed records of events including relevant volunteer feedback to promote continuous improvement.

Community Fundraising

• Develop ways of recognising and encouraging those who already fundraise on our behalf.
• Actively recruit and motivate local supporters and fundraising groups across our community offering appropriate advice, resources and recognition.
• Identify and develop fundraising opportunities throughout North Northumberland with formal local groups and associations, e.g. clubs, schools, workplaces, Parish Councils.

Marketing / PR

• Seek out and exploit all appropriate means of marketing events and raising awareness of HospiceCare services.
• Promote and participate in a programme of HospiceCare Talks / Presentations to local groups.
• Support the regular production of a newsletter for supporters and interested parties.

Volunteer Management

• Contribute to the recruitment and retention of fundraising volunteers.
• Induct, train, support and recognize volunteers
• Build volunteer-led fundraising groups across North Northumberland

Management and Reporting

• Monitor budgets, KPIs and event performance.
• Produce reports and recommendations for senior leadership.
• Maintain accurate CRM records and supporter data.

Key Performance Indicators

• Annual fundraising income targets achieved or exceeded
• Growth in community fundraising participation.
• Increased volunteer recruitment and retention.
• Growth in sponsored event participation.
• Increased community partnerships and supporter engagement.
• Positive return on investment across fundraising events.

General

• There will be a requirement to work some evenings and weekends in order to attend/support events.
• Have a flexibility to work on own initiative as well as with other team members and volunteers. There will be a requirement to work with volunteers, including delegating and supervising tasks and managing their time.
• Take responsibility for all administration associated with key tasks, monitoring any work delegated to admin staff or volunteers.
• Maintain and assist in development of relevant areas of HospiceCare contact database.
• Be aware of and comply with relevant legal requirements relating to fundraising, volunteers, charity accounting, health and safety.
• Produce reports as required.
• Identify new and innovative ways to create new income streams for the Hospice.
• Regularly monitor, review and improve all activities.
• Maintain confidentiality of all personal information.
• To undertake any other duties as appropriate within the competence level and general level of responsibility of the post as required by the Head of Income Generation.

Person Spec - Essential

Skills & Knowledge:

• Excellent communication skills both written and oral.
• High degree of administration skills, e.g. maintaining databases as well as keeping efficient filing systems.
• Excellent knowledge of data protection regulations and experience of processing data.
• Excellent attention to detail.
• Ability to work to deadlines.
• Ability to work on own initiative.
• Able to provide excellent stewardship to supporters
• A strong communicator, demonstrating the ability to relate to groups and individuals and build lasting positive relationships
• Ability to communicate with internal and external stakeholders
• Experience of community engagement activities and strategies

Experience:

• Experience of working with people at all levels.
• Demonstrable cash handling experience.

Disposition:

• Flexible - able to work outside of office hours.
• Resilient.
• Highly motivated self-starter
• Ability to work on own initiative in a busy environment.
• A keen eye for detail and the ability to work to deadlines ensuring a project is completed to deadline.
• A team player with responsibility for own areas of work
• Flexible, able to support and encourage staff and volunteers
• Self-reliant and persistent in approach, flexible and able to handle pressure
• Good sense of humour and ability to work calmly and cheerfully as part of a team and under pressure
• Ability to adapt to change
• Ability to demonstrate HCNN values
• A commitment to the aims and objectives of HCNN

Technical & Qualifications:

• Competent in using Word, Microsoft Excel, Mail Merge, CRM systems
• Able to use the internet to source and research new funding opportunities
• An understanding of Social media and its value in fundraising

Circumstances:

• Ability to travel throughout the region.
• Independently mobile

This role description is intended as a basic guide to the responsibilities of the post and is not exhaustive and may be subject to review in consultation with the post holder.

Interviews to be held - 11th - 12th November 2026