Community Connector – Recovery & Aftercare

The Nelson Trust; Gloucester; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Pension: 6% employer contribution

Training and career pathways

Wellbeing support

Death in service benefit (2x salary)

Refer a Friend scheme

Blue Light Card discounts

Eye care scheme

Bike to Work scheme

Job summary

The Nelson Trust is seeking a compassionate Community Connector to join our Recovery & Aftercare team. This full‑time position supports clients who completed treatment, bridging structured care and aftercare across Gloucestershire.

Salary £27,000–£28,500 per year, 35 hours per week, with a DBS check and opportunity for professional development. Countywide across Gloucestershire; a values‑driven, supportive workplace awaits.

Qualifications

• Experience in substance misuse support and needs assessments.
• Lived experience of addiction and recovery is highly valued.
• Strong safeguarding and recovery capital understanding.
• Excellent communication and listening skills.

Responsibilities

• Conduct individual assessments and develop personalised recovery plans.
• Provide crisis intervention and assist clients in accessing necessary services.
• Facilitate participation in mutual aid groups and provide information on relapse prevention.
• Monitor progress, advocate for clients, involve family members, support volunteering.
• Report safeguarding concerns and support recovery coaching and peer mentoring programmes.
• Coordinate recreational activities and community events.

Skills

Communication

Team player

Listening skills

IT literacy

Education

NVQ Level 3 or higher

Tools

MS Office

Job description

Are you passionate about making a real difference in people’s lives? Do you thrive on helping others overcome challenges and build brighter futures? The Nelson Trust is looking for a dynamic, compassionate Community Connector to join our Recovery & Aftercare team!

This role involves supporting clients who have completed treatment and need help to further develop their recovery capital. You will act as a bridge between structured treatment and aftercare, ensuring clients receive compassionate and collaborative services.

Salary: £27,000 - £28,500 per annum

Hours: Full Time (35 hours per week Monday - Friday)

Location: Countywide across Gloucestershire

What You’ll Do:

• Conduct individual assessments and develop personalised recovery plans.
• Provide crisis intervention and assist clients in accessing necessary services such as mental health support, housing assistance, and employment resources.
• Facilitate participation in mutual aid groups and provide information on addiction and relapse prevention.
• Monitor progress, advocate for clients, involve family members, and support volunteer activities.
• Report all safeguarding concerns and support the delivery of recovery coaching and peer mentoring programmes.
• Coordinate recreational activities and community events.

What We’re Looking For:

• Experience in substance misuse support and needs assessments
• Lived experience of addiction & recovery is highly valued
• Strong understanding of safeguarding and recovery capital
• NVQ Level 3 or above (or willingness to work towards it)
• Excellent communication, IT, and listening skills
• Warm, approachable, and a true team player
• Ability to build rapport and maintain professional boundaries
• Commitment to confidentiality, equality, and safeguarding

Why Join Us?

• Holidays: 25 days annual leave plus bank holidays (pro-rata), increasing by 1 day for each year of service up to a maximum of 30 days
• Pension: 6% employer contribution
• Investment in your development through training, supervision and career pathways
• Access to wellbeing and employee assistance support
• Death in service benefit (2x salary)
• Refer a Friend scheme
• Blue Light Card discounts
• Eye care scheme
• Bike to Work scheme

If you’re ready to inspire hope, foster independence, and be a vital part of someone’s recovery story, we want to hear from you !

The Nelson Trust is committed to safeguarding, the successful applicant will be required to undergo an enhanced DBS check

We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.

We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.