Community Clinic Coordinator

Circle Health; Bourne End; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

25 days holiday

Private Pension Scheme

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies

Non-contributory life insurance

Staff engagement hub

Wellbeing resources

Employee recognition programmes

Training and development opportunities

Job summary

Circle Health in the United Kingdom is recruiting for a full-time Clinical Support Assistant to cover a 37.5-hour week across multiple community clinics and hubs. The role involves guiding patients through their clinical journey, delivering a welcoming service and coordinating session logistics.

You will upload documents to the electronic patient record, adhere to policies, support audits, and work as part of a multidisciplinary team.

Qualifications

• Experience in a clinical support role such as HCA or Clinical Assistant.
• Excellent verbal and written communication with a patient-focused approach.
• Ability to handle confidential information and safeguarding responsibilities.

Responsibilities

• Guide patients through their clinical journey across community clinics and hubs.
• Provide a welcoming, professional and patient-focused service to attendees.
• Coordinate day-to-day running of clinic sessions and ensure readiness.
• Upload clinical documentation to electronic patient record systems.
• Adhere to Circle Health Group policies and regulatory requirements.
• Support audits under direction of Clinical Leads and managers.
• Build positive relationships with patients, clinicians and staff.
• Travel between satellite clinics with a valid driving licence.

Skills

Clinical support

Communication

Time management

Teamwork

Tools

Microsoft Office

Job description

This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern. Duties of this role include:

• Support Circle Integrated Care clinicians by guiding patients through their clinical journey across multiple community clinic and hub locations.
• Provide a welcoming, professional and patient-focused service to all patients attending clinics.
• Coordinate the day-to-day running of community clinic sessions, ensuring clinics are prepared and operationally ready.
• Upload clinical documentation and patient information accurately into electronic patient record (EPR) systems.
• Adhere to all Circle Health Group policies, procedures and regulatory requirements.
• Support audit activities under the direction of Clinical Leads and operational managers.
• Build positive working relationships with patients, clinicians, administrative colleagues and external stakeholders.
• Experience working in a clinical support, Healthcare Assistant (HCA), Physiotherapy Assistant, Clinical Assistant or similar healthcare role.
• Good verbal and written communication skills.
• Excellent interpersonal skills with a caring, compassionate and patient-focused approach.
• Ability to handle sensitive and confidential information appropriately.
• Strong organisational, prioritisation and time management skills.
• Excellent attention to detail and ability to work methodically.
• Ability to work effectively as part of a multidisciplinary team.
• Competence using Microsoft Office applications and electronic patient record systems.
• Understanding of clinical environments and patient care processes.
• Awareness of infection prevention and control requirements.
• Awareness of safeguarding responsibilities and equality legislation.
• Commitment to patient safety, service quality and professional development.
• Candidates must hold a valid driving licence due to travelling between satellite clinicss.
• is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
• Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities
• …and much more! Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more. We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.