Clinical Services Manager – Outpatients

Circle Health Group; Greater London; Hybrid; GBP 49,000 - 59,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Management Bonus Scheme

Private Healthcare Scheme

Friends & Family Hospital Discounts

Life insurance

Staff wellbeing resources

Job summary

Circle Health Group’s Hendon Hospital in London is seeking a Clinical Services Manager to lead the Outpatients team. This full‑time role (37.5 hours) offers a permanent position with a salary up to £54,000 per year, depending on experience, training and qualification.

The post holder will supervise nursing staff, provide clinical governance and a visible leadership presence, cover clinical shifts, manage rotas, and support service development and patient care improvement in a private healthcare

Qualifications

• Registered Nurse (Adult) with valid NMC registration.
• Proven leadership experience in a senior nursing or clinical management role.
• Strong understanding of clinical governance, patient safety, and health policy frameworks.
• Demonstrated ability to lead teams, manage performance, and coordinate services in a dynamic clinical setting.
• Excellent interpersonal, communication, and problem-solving skills.

Responsibilities

• Lead the nursing team to deliver evidence-based, compassionate care that meets patient needs.
• Act as a visible clinical leader and role model, working at least one clinical shift per week and providing expert advice to staff.
• Oversee day-to-day running of clinical services to ensure safe staffing and efficient patient flow.
• Manage staff rotas, annual leave, and study leave to maintain coverage and KPIs.
• Support delivery of strategic and operational plans in collaboration with the senior leadership team.

Skills

Leadership

Communication

Budget management

Data analysis

Team management

Clinical governance

Education

NMC registration

Registered Nurse (Adult)

Tools

Electronic rostering systems

Clinical documentation platforms

Job description

Clinical Services Manager - Outpatients
Hendon Hospital
37.5 Hours & Permanent
Salary: Up to £54,000.00 per year (depending on level of experience, training and qualification)

Hendon Hospital in London is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Clinical Services Manager to join their team of staff in the Outpatients department.

This is a full-time role for 37.5 hours a week. The role holder will be required tocover a flexible shift pattern.

Duties of this role include:

• Lead the nursing team to deliver evidence-based, compassionate care that meets the individual needs of patients and supports the health of the wider community.
• Act as a visible clinical leader and role model, working at least one clinical shift per week and providing expert advice and support to staff.
• Ensure that nursing staff consistently identify, plan, implement, and evaluate individualised patient care in line with professional standards and local policies.
• Support the safe and effective delivery of care by promoting best practice, safeguarding standards, and multidisciplinary working.
• Oversee day-to-day running of clinical services to ensure safe staffing, appropriate skill mix, and efficient patient flow.
• Manage staff rotas, annual leave, and study leave to maintain effective coverage, ensuring compliance with labour management targets and nursing KPIs.
• Support the delivery of strategic and operational plans in collaboration with the senior leadership team.
• Lead on the implementation of service developments and business improvement initiatives to enhance performance and patient experience.

Applicants should meet the following criteria:

• Registered Nurse (Adult) with valid NMC registration.
• Proven leadership experience in a senior nursing or clinical management role.
• Strong understanding of clinical governance, patient safety, and health policy frameworks.
• Demonstrated ability to lead teams, manage performance, and coordinate services in a dynamic clinical setting.
• Excellent interpersonal, communication, and problem-solving skills.
• Sound knowledge of financial planning, budget management, and resource optimisation.
• Ability to analyse data, respond to risks, and support service transformation.
• Experience in private healthcare, acute hospitals, or multispecialty settings.
• Working knowledge of electronic rostering systems and clinical documentation platforms.
• Experience in business development, clinical audits, and peer review participation.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Management Bonus Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.