Community Appointment Days Programme Manager

Horder Healthcare; Eastbourne; On-site; GBP 70,000 - 90,000; Full time

Job summary

Horder Healthcare in East Sussex seeks a programme lead to oversee mobilisation, planning and readiness for Community Appointment Days, coordinating clinical, operational and partner workstreams to ensure safe, patient-centred delivery.

You will drive governance, milestones and performance, design pathways with clinicians and secure venues and workforce needs, delivering a comprehensive closure report by March 2027.

Responsibilities

• Lead the mobilisation, planning and readiness assurance for six Community Appointment Days across East Sussex.
• Develop and manage integrated programme plans, milestones, risks, dependencies and governance processes.
• Coordinate clinical, operational, digital, estates, workforce and partner workstreams.
• Ensure robust safety, safeguarding, escalation and operational procedures are in place.
• Work with clinicians and stakeholders to design patient-centred pathways and inclusive access arrangements.
• Secure and coordinate community venues, workforce requirements and event-day operations.
• Build strong partnerships with NHS organisations, primary care, local authorities, Public Health teams and VCSE partners.
• Drive programme performance, evaluation, reporting and benefits realisation.
• Produce a comprehensive programme closure and handover report by March 2027.

Job description

Reporting to the Partnership Director and working alongside NHS, local authority, community and voluntary sector partners, you will provide operational leadership for the planning, mobilisation and readiness of the CAD programme. You will coordinate multiple workstreams to ensure each event is safe, effective, clinically governed and fully prepared for delivery. Working across organisational boundaries, you'll bring together people, processes, venues, workforce plans and governance arrangements to create seamless patient experiences and measurable improvements in care.

Main duties of the job

• Lead the mobilisation, planning and readiness assurance for six Community Appointment Days across East Sussex.
• Develop and manage integrated programme plans, milestones, risks, dependencies and governance processes.
• Coordinate clinical, operational, digital, estates, workforce and partner workstreams.
• Ensure robust safety, safeguarding, escalation and operational procedures are in place.
• Work with clinicians and stakeholders to design patient-centred pathways and inclusive access arrangements.
• Secure and coordinate community venues, workforce requirements and event-day operations.
• Build strong partnerships with NHS organisations, primary care, local authorities, Public Health teams and VCSE partners.
• Drive programme performance, evaluation, reporting and benefits realisation.
• Produce a comprehensive programme closure and handover report by March 2027.

Horder Healthcare has been committed to caring since 1954 when we were called 'The Horder Centre for Arthritis'. We've come a long way since then. Our consultants are amongst the most skilled, experienced and innovative in their field. Our staff love to work here, so it makes sense that our patient outcomes are in the top 99%.

We have grown into a multi-service healthcare provider, with hospitals in Crowborough and East Grinstead, and outreach clinics in Eastbourne and Seaford. We are committed to making a positive impact to the health of individuals and the communities in which we work.

Not only have we developed an international reputation for orthopaedic and musculoskeletal care, our partnership with The McIndoe Centre - the birthplace of pioneering plastic surgery treatments, means that we can deliver high-quality plastic, reconstructive, maxillofacial, ophthalmology and orthopaedic services from world-class consultants to an even greater number of people.

We know that our working lives are fundamental to emotional wellbeing. Our employees are as valuable to us as our patients and we see it as our duty to nurture an engaged and skilled workforce. To do this we ensure employees have access to training and development opportunities as well as being a flexible and diverse workplace.