Community Advisor

Citizens Advice; Birmingham; On-site; GBP 22,000 - 28,000; Full time

Job summary

Citizens Advice Mid Mercia in Birmingham is seeking a full-time Community Advisor to join the GAIN project. You will provide personalised support to disadvantaged and vulnerable adults across the city, helping them improve health, wellbeing and independence.

The role involves assessing needs, developing tailored support plans, and connecting people with local services and resources to empower healthier, more independent futures.

Qualifications

• Assesses individual needs and develops tailored support plans.
• Connects people with relevant local services and resources.
• Delivers personalised support to disadvantaged and vulnerable adults across Birmingham.

Responsibilities

• Assess individual needs and develop tailored support plans.
• Connect people with relevant local services and resources.
• Deliver outreach in community locations across Birmingham.
• Support individuals to improve health, wellbeing and independence.

Skills

Personalised support

Needs assessment

Tailored support planning

Community outreach

Job description

Citizens Advice Mid Mercia is looking for a full-time Community Advisor to join our Guidance, Advice, Information and Network (GAIN) Project based in Birmingham.

Community Advisors provide personalised support to disadvantaged and vulnerable adults across Birmingham, helping them improve their health, wellbeing, and independence. Working across the city\'s four main quadrants, Advisors deliver practical guidance and support through accessible community outreach locations.

The role involves assessing individual needs, developing tailored support plans, and connecting people with relevant local services and resources. By building strong relationships with individuals, community groups, and partner organisations, Community Advisors empower people to overcome challenges, access the support they need, and achieve better outcomes.

This is a rewarding opportunity to make a meaningful difference in people\'s lives, supporting individuals with multiple and complex needs to lead healthier, more independent futures.