Community Advisor

Citizens Advice BANES; Birmingham; Hybrid; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Hybrid working

Travel expenses

Job summary

Citizens Advice Mid Mercia is seeking a full-time Community Advisor for the GAIN Project in Birmingham. The role is a fixed-term contract until 30 November 2029, with hybrid working and a salary of £24,784.50–£26,309, plus travel expenses.

You will support disadvantaged adults, assess needs, develop tailored plans, and connect people to local services to improve wellbeing and independence across the city.

Qualifications

• Assisting disadvantaged and vulnerable adults across Birmingham.
• Developing tailored support plans.
• Connecting people with local services and resources.

Responsibilities

• Provide personalised support to individuals to improve health, wellbeing and independence.
• Assess needs and create tailored action plans.
• Collaborate with community groups and partner organisations to enable outcomes.

Job description

Job summary

Salary £24,784.50 - £26,309 (Depending on Experience plus Travel Expenses)

Location Birmingham

Workplace Hybrid working

Contract Fixed term contract, until 30 November 2029

Citizens Advice Mid Mercia is looking for a full-time Community Advisor to join our Guidance, Advice, Information and Network (GAIN) Project based in Birmingham.

Community Advisors provide personalised support to disadvantaged and vulnerable adults across Birmingham, helping them improve their health, wellbeing, and independence. Working across the city's four main quadrants, Advisors deliver practical guidance and support through accessible community outreach locations.

The role involves assessing individual needs, developing tailored support plans, and connecting people with relevant local services and resources. By building strong relationships with individuals, community groups, and partner organisations, Community Advisors empower people to overcome challenges, access the support they need, and achieve better outcomes.

This is a rewarding opportunity to make a meaningful difference in people's lives, supporting individuals with multiple and complex needs to lead healthier, more independent futures.

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