Community Advisor

THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX; Birmingham; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Travel expenses

Job summary

Citizens Advice Mid Mercia in Birmingham is seeking a full-time Community Advisor to join the GAIN project. The role focuses on providing personalised support to disadvantaged adults, conducting outreach across the city and developing tailored support plans.

You will assess needs, connect clients with local services, and build strong relationships with partners to improve health, wellbeing and independence. The post is hybrid with travel expenses supported.

Responsibilities

• Assess individual needs to develop tailored support plans.
• Connect people with relevant local services and resources.
• Build strong relationships with individuals, community groups and partner organisations to empower positive outcomes.

Job description

Community Advisor

Job summary

• Salary £24,784.50 - £26,309 (Depending on Experience plus Travel Expenses)
• Location Birmingham
• Workplace Hybrid working
• Contract Fixed term contract, until 30 November 2029
• Hours per week 37.5

About the role

Citizens Advice Mid Mercia is looking for a full-time Community Advisor to join our Guidance, Advice, Information and Network (GAIN) Project based in Birmingham.

Community Advisors provide personalised support to disadvantaged and vulnerable adults across Birmingham, helping them improve their health, wellbeing, and independence. Working across the city's four main quadrants, Advisors deliver practical guidance and support through accessible community outreach locations.

The role involves assessing individual needs, developing tailored support plans, and connecting people with relevant local services and resources. By building strong relationships with individuals, community groups, and partner organisations, Community Advisors empower people to overcome challenges, access the support they need, and achieve better outcomes.

This is a rewarding opportunity to make a meaningful difference in people's lives, supporting individuals with multiple and complex needs to lead healthier, more independent futures.

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