Community Admin Assistant — Flexible Hours & Front Desk Impact

NHS Scotland; Renfrew; On-site; GBP 21,000 - 25,000; Full time

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a permanent full-time Community Administration Assistant to provide vital reception, clerical and administrative support to clinical services. The role involves flexible working across various locations within NHSGGC and adherence to agreed procedures and protocols.

The post forms part of the Community Administration Team, offering duties such as data input, record management and general typing, with a focus on courteous, professional,

Qualifications

• Knowledge of reception, clerical and administrative procedures.
• Understanding of record management and data input processes.
• Ability to communicate effectively with a wide range of people, including patients and staff.
• Awareness of confidentiality, professionalism and customer service standards.
• Training in operational duties such as fire warden responsibilities and fault reporting procedures.

Responsibilities

• Provide reception services as a first point of contact for patients, visitors and staff.
• Input data, manage records and perform typing duties.
• Maintain accurate records and administrative systems.
• Communicate with patients, staff and external organisations as required.
• Support the Community Administration Service in generic duties.
• Carry out basic building and operational tasks to ensure premises run smoothly.

Skills

Reception duties

Data entry

Record management

Communication skills

Confidentiality

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a permanent full-time Community Administration Assistant to provide vital reception, clerical and administrative support to clinical services. The role involves flexible working across various locations within NHSGGC and adherence to agreed procedures and protocols.

The post forms part of the Community Administration Team, offering duties such as data input, record management and general typing, with a focus on courteous, professional,