Clinical Office Administrator - Multidisciplinary Team

NHS Scotland; Glasgow; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

NHS Pension Scheme

Cycle to Work Scheme

Flexible working options

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) in Glasgow is seeking a proactive administrative professional to provide confidential secretarial support to the Community Addiction Team. You will handle reception duties, diary management and clinical record handling to ensure smooth patient care and service delivery.

Working within a multidisciplinary team, the role involves coordinating referrals, organising meetings, and maintaining systems while upholding data protection standards and patient

Qualifications

• Competence in using Microsoft Office applications (Word, Outlook, Excel, PowerPoint) evidenced by experience or qualification.
• Experience in an office/administrative environment.
• Knowledge of office systems, procedures and equipment.
• Excellent verbal and written communication skills.
• Ability to manage confidential/sensitive information.
• Strong organizational skills with ability to prioritize/work independently.
• Excellent interpersonal skills with patients, staff and external agencies.
• Knowledge of data protection and information governance requirements.

Responsibilities

• Provide high-quality administrative and secretarial support to multidisciplinary team.
• Manage telephone and face-to-face enquiries, appointments and electronic diaries.
• Process referrals, maintain patient records and monitor emails.
• Support clinics and meetings, prepare correspondence and reports.
• Organise training and events, maintain filing systems and procurement/stock control.
• Ensure data protection and confidentiality in all tasks and provide cross-cover as needed.

Skills

Microsoft Office

Communication

Confidentiality

Organization

Interpersonal skills

Data protection

Teamwork

Verbal & written communication

Education

ECDL

SVQ Level 2/3 in Administration

Tools

CHI

PIMS

SCI Store

Care First

SSTS

EESS

Job description

NHS Greater Glasgow and Clyde (NHSGGC) in Glasgow is seeking a proactive administrative professional to provide confidential secretarial support to the Community Addiction Team. You will handle reception duties, diary management and clinical record handling to ensure smooth patient care and service delivery.

Working within a multidisciplinary team, the role involves coordinating referrals, organising meetings, and maintaining systems while upholding data protection standards and patient