Communications Oversight Manager

Standard Life plc; Greater London; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Private medical cover

38 days annual leave

Excellent pension

12x salary life assurance

Income protection

3x volunteering days

Job summary

Standard Life plc is seeking an experienced professional to oversee outsourced service provider operations for Product Communications and Reporting. You will prepare and conduct oversight meetings, manage actions to closure, and collaborate with internal and external stakeholders to sustain momentum and accountability.

You will help shape an onboarding oversight approach, ensuring it remains structured, effective and aligned with business objectives while building buy‑in across teams.

Qualifications

• Experience in financial services or regulated environment.
• Strong planning, prioritisation and organisational abilities.
• Excellent written and oral communications.

Responsibilities

• Oversee outsourced service provider operations for Product Communications and Reporting.
• Prepare and run regular oversight meetings; track actions to closure.
• Liaise with internal and external stakeholders to maintain momentum.
• Develop oversight approach aligned to business objectives.
• Build relationships to gain engagement for oversight activities.

Skills

Regulated environment

Planning skills

Stakeholder management

Communication skills

Attention to detail

Job description

Job Description

Job Type: 12 Month Fixed Term

Location: Edinburgh, London, Birmingham or Telford. All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about flexible working here

Salary: Up to £50,000 dependent upon experience plus an indicative bonus range of 16% to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, income protection, 3x volunteering days and much more

Closing Date: 29th September

Who are we?

We’re Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years, we’ve been helping our customers plan and prepare for their financial futures.

Life today is increasingly complicated, uncertain and unpredictable. People move through different careers, face unexpected moments and navigate important choices. We offer our colleagues flexibility, trust and benefits that work for whatever life brings. In return we expect curiosity, connection, accountability and high standards. We make room for what matters - so you can bring your best, every day.

The role

You will be responsible for the operation of outsourced service provider oversight for Product Communications and Reporting. This will include preparation for and operation of regular oversight meetings, supporting the management of open actions through to closure and working with a range of internal and external stakeholders to maintain momentum and accountability.

You’ll play a key role in developing the communications oversight approach across Product Communications and Reporting, helping to ensure oversight activity is structured, effective and aligned to business objectives.

You’ll build strong relationships with stakeholders, securing engagement and buy‑in for oversight activities while developing an understanding of the different service models in place across communications activity.

This is a great opportunity to shape and influence how oversight objectives are achieved; expanding and evolving a newly established approach to support high-quality, customer-focused communications.

What We’re Looking For

• Experience working within financial services or a similar regulated environment
• Excellent planning, prioritisation and organisational skills, with the ability to manage competing priorities and deliver to deadlines
• Ability to build and maintain effective working relationships, with both internal and external stakeholders, to drive work forward to achieve department objectives
• Excellent communications skills, with the ability to clearly and effectively communicate information, ideas and plans through a range of channels including written and oral
• Strong attention to detail and ability to assimilate complex information in a clear, understandable and persuasive way based on sound analysis and judgement

We Want To Hire The Whole Version Of You.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Find Out More About Working At Standard Life

Guide for Candidates: standardlifeplc.pagetiger.com/guideforcandidates

Find or get answers from our colleagues: www.standardlifeplc.com/careers/talk-to-us