Communications Officer (Social Media)

Meningitis Now; Stroud; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

Meningitis Now is seeking a Communications Officer (Social Media) to lead online presence and storytelling across our social channels. Hybrid location with flexible hours (28-35 per week) and a salary of £25,000 to £26,500 FTE per year.

You will craft content, engage audiences, support campaigns and help raise awareness and fundraising. You'll work with colleagues across the charity to grow our online community, monitor trends, and report on social media performance while developing your skills

Qualifications

• Excellent written communication skills and attention to detail.
• A passion for social media and digital communication.
• Creativity and an eye for engaging content.
• Strong organisational skills and the ability to manage multiple tasks.
• Confidence using major social media platforms.
• Ability to work collaboratively with a wide range of people.
• An understanding of how social media can help organisations build awareness and engagement.

Responsibilities

• Day-to-day management of Meningitis Now's social media channels, including Facebook, Instagram, LinkedIn and TikTok.
• Create and schedule engaging social media content, including posts, stories, reels, videos and graphics.
• Manage and moderate online communities, responding to comments and messages in a timely and sensitive way.
• Work with colleagues to promote fundraising activities, awareness campaigns, support services and events.
• Manage paid social media campaigns, working with third-party suppliers where appropriate.
• Monitor social media performance and contribute to reporting and campaign evaluation.
• Keep up to date with social media trends and help identify new opportunities for engagement.
• Support wider communications, marketing and campaign activities when needed.

Skills

Excellent written communication

Passion for social media

Creativity

Organisational skills

Confidence using social platforms

Collaborative working

Social media impact awareness

Tools

Canva

Adobe Creative Suite

Job description

Communications Officer (Social Media)

Location: Hybrid

Salary: FTE £25,000 to £26,500 per annum

Role Status: 28 to 35 hours per week

Closing Date: 19 Nov 2026

Are you creative, curious and passionate about using social media to make a difference

Meningitis Now is looking for a Communications Officer (Social Media) to join our Communications team and help us reach, engage and inspire audiences across our social media channels. Whether you're a recent graduate or have gained experience through college, volunteering or a junior communications role, we'll support you to develop your skills and grow within the charity.

You'll help bring our work to life online by creating engaging content, sharing powerful stories, supporting campaigns and building meaningful connections with our community.

About the Job

Working closely with colleagues across the charity, you'll help manage our social media channels and create engaging content that raises awareness of meningitis, supports fundraising and showcases the impact of our work. You'll be encouraged to bring fresh ideas, spot new trends and help us reach new audiences through creative digital communications.

Key responsibilities:

• Day-to-day management of Meningitis Now's social media channels, including Facebook, Instagram, LinkedIn and TikTok.
• Create and schedule engaging social media content, including posts, stories, reels, videos and graphics.
• Manage and moderate online communities, responding to comments and messages in a timely and sensitive way.
• Work with colleagues to promote fundraising activities, awareness campaigns, support services and events.
• Manage paid social media campaigns, working with third-party suppliers where appropriate.
• Monitor social media performance and contribute to reporting and campaign evaluation.
• Keep up to date with social media trends and help identify new opportunities for engagement.
• Support wider communications, marketing and campaign activities when needed.

What We're Looking For

Essential:

• Excellent written communication skills and attention to detail.
• A passion for social media and digital communication.
• Creativity and an eye for engaging content.
• Strong organisational skills and the ability to manage multiple tasks.
• Confidence using major social media platforms.
• Ability to work collaboratively with a wide range of people.
• An understanding of how social media can help organisations build awareness and engagement.

Desirable:

• Experience creating content for social media, whether through work, study, volunteering or personal projects.
• Basic knowledge of design tools such as Canva or Adobe Creative Suite.
• Experience creating short-form video content and reels.
• An interest in the charity sector.