Communications Officer (Social media)

Meningitis Now; United Kingdom; Remote; GBP 26,000 - 36,000; Full time

Job summary

Meningitis Now is looking for a talented social media content creator who can raise awareness and support fundraising through engaging digital communications. You’ll work across platforms, craft creative posts and respond to communities with sensitivity.

You’ll bring a passion for social media, strong writing, and the ability to manage multiple tasks while collaborating with colleagues across the charity. This role offers opportunities to shape campaigns and measure impact.

Qualifications

• Excellent written communication skills and attention to detail.
• A passion for social media and digital communication.
• Creativity and an eye for engaging content.
• Strong organisational skills and the ability to manage multiple tasks.
• Confidence using major social media platforms.
• Ability to work collaboratively with a wide range of people.
• An understanding of how social media can help organisations build awareness and engagement.

Responsibilities

• Day-to-day management of Meningitis Now's social media channels, including Facebook, Instagram, LinkedIn and TikTok.
• Create and schedule engaging social media content, including posts, stories, reels, videos and graphics.
• Manage and moderate online communities, responding to comments and messages in a timely and sensitive way.
• Work with colleagues to promote fundraising activities, awareness campaigns, support services and events.
• Manage paid social media campaigns, working with third-party suppliers where appropriate.
• Monitor social media performance and contribute to reporting and campaign evaluation.
• Keep up to date with social media trends and help identify new opportunities for engagement.
• Support wider communications, marketing and campaign activities when needed.

Skills

Social media

Content creation

Written communication

Creativity

Organization

Platform proficiency

Collaboration

Engagement strategy

Tools

Canva

Adobe Creative Suite

Job description

About the job

Working closely with colleagues across the charity, you'll help manage our social media channels and create engaging content that raises awareness of meningitis, supports fundraising and showcases the impact of our work. You'll be encouraged to bring fresh ideas, spot new trends and help us reach new audiences through creative digital communications.

Key responsibilities

• Day-to-day management of Meningitis Now's social media channels, including Facebook, Instagram, LinkedIn and TikTok.
• Create and schedule engaging social media content, including posts, stories, reels, videos and graphics.
• Manage and moderate online communities, responding to comments and messages in a timely and sensitive way.
• Work with colleagues to promote fundraising activities, awareness campaigns, support services and events.
• Manage paid social media campaigns, working with third-party suppliers where appropriate.
• Monitor social media performance and contribute to reporting and campaign evaluation.
• Keep up to date with social media trends and help identify new opportunities for engagement.
• Support wider communications, marketing and campaign activities when needed.

What we're looking for

• Essential
• Excellent written communication skills and attention to detail.
• A passion for social media and digital communication.
• Creativity and an eye for engaging content.
• Strong organisational skills and the ability to manage multiple tasks.
• Confidence using major social media platforms.
• Ability to work collaboratively with a wide range of people.
• An understanding of how social media can help organisations build awareness and engagement.
• Desirable
• Experience creating content for social media, whether through work, study, volunteering or personal projects.
• Basic knowledge of design tools such as Canva or Adobe Creative Suite.
• Experience creating short-form video content and reels.
• An interest in the charity sector.

We want to represent the breadth and diversity of the UK and welcome expressions of interest from a diverse range of professional and personal backgrounds.

Right to Work

Meningitis Now, as dictated by law, is duty-bound to demonstrate that we hold proof of eligibility to work in the UK for all our employees. Therefore we are unable to consider applications from candidates who are unable to provide this.

Safeguarding

Meningitis Now is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process. Shortlisted candidates will be required to complete a Criminal Record Disclosure Form prior to interview and the successful candidate will be required to complete regular safeguarding training and undertake a DBS check at the appropriate level for the role.

This application will be anonymised to begin with - so your personal information won't be shown to the hiring manager until they choose to reveal it.You should be careful not to put any identifying information in your answers to any extra application questions.