Communications & Marketing Delivery Partner

National Trust; Chesterfield; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Substantial pension up to 10%

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days + buy

Flexible working

Employee assistance programme

Free parking

Job summary

National Trust is seeking a communications and marketing delivery partner for a 12-month maternity cover (0.8 FTE) in the Midlands & East of England region. Hybrid working with site visits; role based near a National Trust consultancy office and requiring presence at properties 40–60% of the week.

You will develop and implement a strategy to engage audiences, protect the Trust's reputation, and collaborate with teams across the organisation to deliver integrated campaigns across owned, earned

Qualifications

• Proven experience using marketing and communication techniques across channels.
• Experience managing reputational issues and giving effective advice.
• Proven coaching and mentoring skills for non-specialists.
• Experience using research and data to plan, deliver and evaluate marketing activity.

Responsibilities

• Deliver a communications and marketing strategy to support the Thriving Strategy and inspire millions to end unequal access and restore nature.
• Create content for owned, earned and paid channels and evaluate impact of your work.
• Act as a key contact for property colleagues to protect the Trust's reputation.
• Facilitate local communities of practice to improve communications and marketing skills within the organisation.

Skills

Marketing communications

Reputation management

Coaching & mentoring

Audience insight & data analysis

Stakeholder management

Job description

Summary

• INTERNAL APPLICANTS ONLY PLEASE*

Are you passionate about engaging a diverse range of audiences across a mix of communication channels? We're looking for an experienced communications and marketing professional to join our Specialist Delivery team in the Midlands and East of England (MEE) Region. You'll support teams at National Trust places in the Midlands, helping to promote a much-loved brand while encouraging supporters to visit, join, donate, and volunteer.

We're looking for an individual who wants to help grow support for our work to protect nature, beauty, and history.

The role is maternity cover and is 0.8 FTE equivalent to 4 days per week, fixed-term contract for 12 months.

Location is flexible and role can be delivered through hybrid working. However, the role will require you to visit properties in the Midlands area so fully remote working is not possible.

What It's Like To Work Here

You'll be part of the Trust's Specialist Delivery Team: a flexible resource of specialist skills and expertise. As one of a multidisciplinary team of experts, including curators, fundraisers, building surveyors and project managers, you'll be working with others to help make things happen.

As this role covers the Midlands & East of England region, your contractual place of work will be the nearest National Trust consultancy office to your home within that region.

Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week.

What You'll Be Doing

Working closely with other members of the Specialist Delivery Team, you'll deliver a communications and marketing strategy that supports the National Trust's People and Nature Thriving Strategy by Inspiring Millions to End Unequal Access, Restore Nature and deliver Growth. You'll thrive on the challenge of balancing competing demands and be experienced in mitigating risk and managing communications when the unexpected happens.

You'll help facilitate local communities of practice to improve communications and marketing skills and knowledge. You'll work collaboratively with communications and marketing teams across the organisation to ensure plans are integrated, creating content for owned, earned and paid channels and evaluating the impact of your work and you'll act as a key contact for property colleagues to protect the Trusts reputation.

Who We're Looking For

• Demonstrable experience using marketing and communication techniques across a range of channels to engage target audiences.
• Experience managing and supporting reputational issues, with the ability to make informed decisions and provide effective advice.
• Demonstrable coaching and mentoring skills, with the ability to build confidence and capability in non-specialists and encourage effective marketing and communications practice.
• Experience using research, audience insight and data to plan, deliver and evaluate marketing activity
• A self-starter, able to manage competing priorities in a fast-paced environment.

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

National Trust place: Hardwick Consultancy Hub, The Croft, Chesterfield, S44 5QJ

Documents: Communications & Marketing Delivery Partner - Grade 6.pdf

Requirements: Compliance.Eligibility to Work in the UK

Closing Date: 20 September 2026

Interview Date: 29 and 30 September 2026

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.

Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.