Communications Manager (Mat Cover)

hireful; City Of London; Hybrid; GBP 42,000 - 51,000; Full time

Job summary

hireful is seeking a bold, creative storyteller to lead communications for a leading UK social justice charity. The role covers maternity leave, with strategic oversight of campaigns and messaging across channels.

Hybrid working 2-3 days on site in West/SW London, with occasional national travel. Salary £46,225 plus £3,000 allowance. You will elevate voices with lived experience and ensure compassionate, values-driven communications.

Qualifications

• Senior-level communications, PR or marketing leadership experience.
• Exceptional writing and relationship-building skills.
• Experience in criminal justice or social justice sectors is desirable.

Responsibilities

• Oversee and evaluate multidisciplinary communications plans against KPIs.
• Lead digital content, social media and website strategy for engagement.
• Protect and develop brand identity, producing inclusive publications.
• Amplify lived experience stories ethically and powerfully.
• Drive media relations and coordinate high-profile events.

Skills

Senior communications

Public relations

Marketing leadership

Excellent writing

Stakeholder management

Job description

Are you a bold, creative storyteller ready to shape the public profile of one of the UK's leading social justice charities?

We are looking for an experienced communications professional to cover maternity leave, leading the communications function at a strategic level.

As a key voice for the charity's mission, you will drive impactful campaigns, elevate the voices of people with lived experience, and ensure messaging remains clear, compassionate, and values-driven.

This hybrid role is working 2-3 days per week on site at locations around West / SW London and occasional travel to other sites nationally. Salary £46,225 + £3,000 allowance.

What You'll Be Doing:

• Strategic Leadership: Oversee multidisciplinary communications plans, evaluate performance against KPIs, and champion open, values-driven messaging across the organisation.
• Digital & Content: Manage digital platforms, social media channels, and websites, to grow engagement through dynamic organic and paid content.
• Marketing & Branding: Protect and develop the visual and written identity, producing high-quality, inclusive publications and resources for stakeholders, staff, and service users.
• Lived Experience: Responsibly and ethically amplify the voices of those with lived experience through powerful, human-centered case studies.
• PR & Events: Lead proactive media relations and coordinate high-profile stakeholder events, roundtables, and staff gatherings.

About You:

• You bring a strong track record in a senior communications, PR, or marketing role, with proven experience designing and evaluating impactful strategies.
• An exceptional writer and relationship-builder, you possess a sharp eye for audience engagement and a collaborative management style.
• Experience or a deep understanding of the criminal justice, or social justice sectors is highly desirable, alongside an unwavering commitment to inclusive communication, accessibility, and ethical storytelling.