Digital Communications and Media Officer

Center for Countering Digital Harm

Greater London

Remote

GBP 34,000 - 42,000

Full time

38 hours ago

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Benefits offered by this job

Pension

Benefits package

Job summary

Center for Countering Digital Harm is seeking a Digital Communications and Media Officer (Maternity Cover) to craft engaging digital content across social, web and email. You’ll translate complex research into accessible narratives and lead on editorial direction for campaigns and media outreach.

The role blends digital content with press activities, requires collaboration with UK, EU and US teams, and expects strong copywriting, editing, and project management skills in a fast-paced,

Qualifications

3+ years' professional experience in digital communications, campaigns, press or related field.
Exceptional writing and editing skills with a portfolio.
Strong editorial judgement and ability to identify resonant stories.
Experience writing content for digital channels including social media, email and web.

Responsibilities

Develop compelling narratives for CCDH's research launches and campaigns.
Lead on written content for CCDH's website, blogs and campaign pages.
Identify strongest stories and angles for social media in collaboration with teams.
Write regular email communications to supporters to build engagement and drive action.
Support media activity and assist with press materials for outreach.

Skills

Digital communications

Copywriting

Editing

Social media

Web content

Email campaigns

Storytelling

Tools

Engaging Networks

Storyblok

Job description

Digital Communications and Media Officer — Maternity Cover

Contract: Fixed-term, full-time, approximately 9–12 months (maternity cover; end date dependent on return)

Location: Remote, London / UK-based

Salary: £38,000 per annum, plus pension and benefits

Works closely with: Digital Communications Specialist, Digital Fundraising and Growth Strategist, UK & EU Communications Lead, Creative Manager, Public Affairs, Development and Research teams

About you and the role

The Center for Countering Digital Harm is looking for an exceptional writer and storyteller to help bring our research and campaigns to life through compelling digital content. This is a hands‑on role for someone who loves writing, brings creative ideas to the table and knows how to turn complex issues into content that connects with people.

Working as part of our Communications and Cultural Impact team, you'll develop ideas alongside colleagues and take the lead on writing content for social media, web, email and major campaigns. You'll also support media activity, helping ensure CCDH's research reaches wider audiences.

We're looking for someone who combines excellent copywriting and editorial judgement with strong digital skills and the confidence to work across teams. As this is a maternity cover position, you'll need to get up to speed quickly and produce high-quality work in a busy international communications team.

The role is approximately 75% digital communications and 25% press and wider communications.

Key responsibilities

Digital content and campaigns (75%)

Develop compelling narratives and messaging for CCDH's research launches and campaigns, working with colleagues across the organisation to connect complex findings to the issues people care about.
Lead on written content for CCDH's website, including explainers, blogs and campaign pages that translate complex issues into accessible and engaging communications.
Identify the strongest stories and angles from CCDH's research for social media, working with the Digital Communications Specialist and Creative Manager to develop engaging content and creative ideas.
Develop stories and write regular email communications to CCDH's supporters, building engagement with our work and encouraging people to take action.
Work with the Digital Fundraising and Growth Strategist to develop campaign and email content that supports supporter engagement, audience growth and fundraising conversions.
Write and optimise website content for search, ensuring CCDH's research and campaigns reach audiences looking for information on the issues we cover.
Identify opportunities to amplify organisational research and campaigns across digital channels, connecting our work to emerging news and public conversations.
Maintain high editorial standards across digital content, ensuring consistent messaging and compelling storytelling.

Media and wider communications (25%)

Help manage the media@ inbox, responding to general enquiries and escalating issues where appropriate.
Support the Communications lead to draft press releases, statements, media pitches and other materials tailored to different audiences.
Help arrange interviews and prepare briefings, talking points and other materials for Senior Leadership Team spokespeople.
Collaborate with colleagues across CCDH to identify stories and support wider communications priorities.

Teamwork and collaboration

Work collaboratively with Digital, Public Affairs, Development and Research colleagues to develop content and support integrated campaigns.
Coordinate with colleagues across the UK, EU and US to ensure consistent messaging and effective delivery of communications.
Contribute to improving communications processes and ways of working, helping maintain high editorial standards across the organisation.

Person specification

You will have:

3+ years' professional experience in digital communications, campaigns, press or a related field, ideally within a charity, NGO, advocacy, public affairs or policy environment.
Exceptional writing and editing skills, with a portfolio demonstrating the ability to develop compelling narratives from complex information across digital assets including email and social media.
Strong editorial judgement and the ability to identify stories and angles that resonate with different audiences.
Experience writing content for digital channels, including social media, email and web.
Creative thinking and experience developing campaign ideas collaboratively.
Excellent organisational skills and attention to detail, with the ability to produce high‑quality work under tight deadlines.
Confidence working independently and collaboratively in a fast‑moving environment.
We'd particularly welcome experience in:
Experience working within an NGO, advocacy organisation, public affairs agency or media outlet.
Experience working with UK or European journalists and supporting media outreach.
Proficiency in an additional EU member state language.
Familiarity with platforms such as Engaging Networks, Storyblok or similar tools.
Experience adapting research or policy findings into public-facing campaigns.

This is an opportunity to play a central role in a busy Digital Communications function, working across digital, media and organisational campaigns.

You’ll have the opportunity to:

Own high‑profile campaigns and content projects.
Work across communications, public affairs, research, development and outreach.
Develop your experience across both digital communications and media relations.
Influence how complex issues are communicated to supporters, journalists and wider audiences.
Work on issues at the intersection of technology, policy and the public interest.

We want to hear from applicants from all backgrounds, and especially welcome applications from people of color, the LGBTQIA+ community, women, and people with disabilities. We’re committed to a belief that the more our work is created by people from a variety of backgrounds, and with a range of life experiences, the better it will be.

We value integrity, tenacity and people who want to make a social impact with their work. To promote this ethos, we invest in our staff: