Communications Manager

Twinings; Andover; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Yearly bonus

Flexible working options

25 days holiday + 8 bank holidays

Onsite Gym and Wellbeing Centre

Perkbox – employee discounts

Pension scheme

Job summary

Twinings seeks a Global Communications professional to drive content and messaging for the Twinings and Ovaltine brands across global channels, including press releases, leadership communications, digital media and social content for LinkedIn.

You will collaborate with internal stakeholders, manage media relations, support crisis communications, monitor coverage, and deliver aligned communications within a matrix organisation, with growth opportunities in the Global Consumer, Sustainability &

Qualifications

• Experience in corporate communications, PR, or a related field.
• Proven ability to develop and deliver communication plans and campaigns.
• Strong writing, editing and content development skills.
• Experience collaborating with internal stakeholders in a matrix organisation.
• Experience managing multiple projects with clear timelines.
• Experience in a global or multinational context.
• Familiarity with FMCG, sustainability or corporate communications topics and social media.

Responsibilities

• Support the execution of the global communications strategy, translating direction into clear and effective communication plans and outputs.
• Develop and deliver high-quality content across multiple channels, including press releases, media materials, leadership communications and digital content, including LinkedIn.
• Ensure consistent messaging across Twinings and Ovaltine brands, aligned to key narratives (ethics, sustainability, wellness, innovation and heritage).
• Manage day-to-day media relations and customer queries, including proactive outreach and monitoring coverage.
• Build and maintain relationships with internal stakeholders to support communication needs.
• Support local market activation and alignment with global strategy and standards.
• Assist in managing external agencies and budgets; support crisis communications.
• Monitor and evaluate activity, providing insights to improve effectiveness.
• Deliver multiple projects on time and to expected quality.
• Manage the Global Twinings LinkedIn account and content for other social channels.

Skills

Corporate communications

PR & media relations

Content development

Writing & editing

Stakeholder management

Project management

Global/matrix experience

Social media content

Sustainability communications

AI in communications

Job description

Department

Global Consumer, Sustainability & Innovation

Location

Andover

Application Deadline

25 September 2026

Great People Work Here

Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values people and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers. We’re looking for people who don’t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.

Key Responsibilities

• Support the execution of the global communications strategy, translating direction into clear and effective communication plans and outputs
• Develop and deliver high-quality content across multiple channels, including press releases, media materials, leadership communications and digital content, including LinkedIn
• Ensure consistent messaging across Twinings and Ovaltine brands, aligned to key narratives (e.g. ethics, sustainability, wellness, innovation and heritage)
• Manage day-to-day media relations and customer queries, including supporting proactive outreach, handling enquiries, drafting responses and monitoring coverage
• Build and maintain effective working relationships with key internal stakeholders, including global functions and local market teams, to support communication needs
• Partner with Business Units and Functions to support local market activation, ensuring alignment with global strategy and standards
• Support the management of external agencies, ensuring delivery against agreed objectives, timelines and budgets
• Assist in the preparation and delivery of crisis communications, including drafting materials, maintaining processes and supporting issue management
• Monitor and evaluate communication activity, providing insights and recommendations to improve effectiveness
• Manage multiple projects simultaneously, ensuring delivery to deadlines and expected quality standards
• Manage the Global Twinings LinkedIn account and develops content for other social channels that can be used globally

Skills, Knowledge and Expertise

• Experience in corporate communications, PR, or a related field
• Proven experience delivering communication plans, campaigns and working with media
• Strong writing, editing and content development skills
• Experience working with internal stakeholders and supporting cross-functional collaboration in a complex matrixed organisation
• Experience managing multiple projects simultaneously in a structured way
• Experience working in a global or matrix organisation
• Exposure to media relations and external communications
• Knowledge of FMCG, sustainability or corporate communications topics, social media channels and how AI can support efficiencies

Benefits

• Yearly bonus based on personal contribution and financial performance
• Flexible working options
• 25 days holiday plus 8 bank holidays and the option to buy and sell holidays
• Onsite Gym and Wellbeing Centre
• Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
• Pension scheme with your contributions matched for up to 10% of your salary
• Cycle to work scheme
• SimplyHealth Cash plan
• Onsite Staff shop and online staff discounts
• Access to LinkedIn Learning
• Access to ABF Networking, connect, collaborate, and grow across the ABF Group.