Shift Manager

Twinings Ovaltine; Andover; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Yearly bonus

Onsite Gym & Wellbeing Centre

Perkbox

Pension scheme (matched)

Cycle to work scheme

SimplyHealth Cash plan

Onsite staff shop & discounts

Electric Car Scheme

Job summary

Twinings Ovaltine is hiring a Shift Manager at the Andover Supply Centre. You will lead a small manufacturing team in a rotating double shift, ensuring safe operations, quality output, and on-time delivery while managing costs.

The role focuses on developing people, driving process improvements, and maintaining strong relationships with stakeholders across the supply centre. This permanent, full-time position offers growth opportunities and a competitive benefits package.

Qualifications

• Minimum 3 years in a Team Leader/Shift Leader role.
• Coaching experience with multi-discipline teams.
• Experience delivering process improvements and CI/Lean initiatives (e.g., 5S).
• Understanding of manufacturing/engineering environment in leadership roles.

Responsibilities

• Lead the shift team to deliver safe, high-quality products on time and at minimum cost.
• Own and monitor Shift KPIs: Safety, Quality, Performance, Waste, Labour.
• Conduct monthly 1-2-1 meetings with each team member.
• Sign off on Line Clearance and changeovers; support audit/documentation.
• Escalate or resolve issues with Production Manager with relevant detail.
• Support recruitment, induction, and onboarding of ASC team members.

Skills

Leadership

Continuous Improvement

Lean/5S

Quality Assurance

Team Coaching

Stakeholder management

Shift management

Education

NVQ or Vocational Equivalent

Job description

Shift Manager

Application Deadline: 23 September 2026

Department: Andover Supply Centre

Employment Type: Permanent - Full Time

Location: Andover

Description

Great People Work Here

Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which will value you and encourage you? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers.

We're looking for people who don't just come here, but who want to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.

The Shift Manager is a key role within the Supply Centre Manufacturing Operations and is integral to delivering our Supply Centre aims.

As a key communicator for ASC Andover Supply Centre (Andover Manufacturing facility supplying into UK&I Market), the role will provide clarity on our direction and vision and through focused support and development of individuals in a shift environment, the Team Leader will build a team to deliver safe, premium quality products to customers on time and at minimum cost.

The Shift Manager is a role model for the team (Technicians, between 5-10) and will work ina rotating double days 6am - 2pm, 2pm - 10pm. (to include infrequent night working if required, flexibility as and when business requires). There is also a requirement for day shift work for project purposes.

Skills and expertise

• Work with the operations teams deliver process improvements
• Monitoring and evaluation/sign off of documentation for audit compliance in the shift.
• Raising, investigating Quality Non-conformances.
• Conducting some quality inspection checks/camera validation if required.
• Carry out Line Clearance, changeover process sign offs.
• Responsible for Shift KPI's- Safety, Quality, Performance, Waste, Labour etc.
• Monthly 1-2-1 meetings with each team member.
• Ensure administrative and people management duties are carried out in an accurate and timely manner in relation to absence management to include investigations and disciplinary process.
• Take corrective action on issues which significantly impact core KPIs.
• Recruitment, selection and induction of new ASC team members to ensure they are aligned to our values and behaviours.
• Effective escalation of proportionate issues to Production Manager in a timely manner and with relevant detail.
• Ensure stock accuracy and stock transactions are completed on time and in full
• Reduce waste within area by ensuring standards and targets are met.

Skills, Knowledge and Expertise

• At least 3 years working within a Team Leader role.
• NVQ or Vocational Equivalent.
• Coaching experience and working with multidiscipline teams.
• Proven track record in delivering improvements and achieving challenging goal through others.
• Experience managing projects end to end.
• An understanding of the manufacturing and engineering environment in a Team leader position.
• Experience of using and/or implementing Continuous Improvement and Lean techniques such as 5S.
• Ability to build strong relationships with all stakeholders and demonstrate genuine concern for others.

Benefits

• 25 days holiday plus 8 bank holidays and the option to buy and sell holidays.
• Yearly bonus based on personal contribution and financial performance.
• Onsite Gym and Wellbeing Centre.
• Perkbox - employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more.
• Pension scheme with your contributions matched for up to 10% of your salary.
• Cycle to work scheme.
• SimplyHealth Cash plan.
• Onsite Staff shop and online staff discounts.
• Electric Car Scheme.