Communications & Engagement Specialist

MIH Group; Burton-on-Trent; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in Burton-on-Trent is seeking a Communications & Engagement Specialist to deliver high-quality PR services and enhance client engagement. The role involves managing media relations, developing content, and contributing to business growth. The ideal candidate will have strong communication skills and experience in public relations.

Benefits

33 days annual leave

Employee assistance programme

Dog-friendly office

Employee recognition

Company pension scheme

Social events

Networking opportunities

Free on-site parking

Flexible working approach

Qualifications

• Experience in managing PR and media relations.
• Ability to draft press statements and social media content.

Responsibilities

• Provide communications and PR services to clients.
• Manage media inquiries and develop engagement strategies.
• Support business development and client relationship management.

Skills

Communications

Public Relations

Stakeholder Management

Crisis Management

Content Development

Job description

MIH Group Burton Upon Trent, England, United Kingdom

Communications & Engagement Specialist

MIH Group Burton Upon Trent, England, United Kingdom

1 week ago Be among the first 25 applicants

Working as part of our busy team, you will provide first-rate communications, engagement, and PR services to our clients—services which are both proactive and responsive. You will actively seek out opportunities to deliver better value for our clients and make arrangements to respond accordingly.

In addition to delivery, you will provide advice, support, and guidance on all related aspects to clients as well as to other members of the MIH team where required. You will also maximise commercial opportunities for MIH, helping to grow the business, generate interest in our services, and convert this interest into orders. You will actively help to strengthen our brand and reputation.

MIH is involved in a variety of exciting projects, including:

• Transformational change programmes
• Public relations campaigns

With respect both to clients and to MIH, core duties will include:

• PR management, including identifying opportunities, drafting press statements and developing social media messaging
• Media management and handling, including engaging with journalists to promote news, responding to media enquiries and chaperoning
• Supporting provision of an effective client press office function
• Crisis and issues management
• Briefing spokespeople, providing guidance on media handling and contributing to media training activities
• Stakeholder management and development
• Developing content, writing, collating and editing newsletters and other written communications
• Reputation management, development and safeguarding
• Developing case studies, including seeking out opportunities and undertaking relevant interviews, e.g. with staff and customers
• Managing and supporting events, focus groups and other engagement activities
• Measuring and monitoring the effectiveness of all activities, including contributing to client updates and other reports
• Campaign and project development, management, delivery and evaluation
• Supporting the undertaking of research, insight and evaluation to understand client/ stakeholder perceptions, needs and preferences as well as measure the effectiveness of MIH activities, including focus groups, interview and surveys
• Supporting MIH and clients to identify potential issues, sensitivities, risks and opportunities, and advise accordingly, ensuring an effective, proactive approach.
• Ensuring the correct use of brand identity guidelines – self and others
• Contributing towards nurturing the MIH culture, which is one of collaboration, openness and mutual support, and where innovation and creativity is actively encouraged
• Contributing towards business development and growth opportunities, including building the client/prospective client base, generating conversations and converting interest into orders.

Other responsibilities:

• Attending MIH team and other mandatory meetings and contributing to wider team activities as required
• Prioritising and managing own workload
• Client account/relationship management and development
• Contributing to the development of MIH exhibition materials and manning stands
• Contributing to video production and digital development
• Supporting programme management activities as required
• Liaising with our design and web partners to develop and create materials/deliver campaigns
• Preparing presentations, briefings and correspondence, creating basic charts, designs and diagrams
• Weekly submission of timesheets for chargeable and non-chargeable time, and contributing towards delivering better value for money for both the client and for MIH
• Contributing to quotes, estimates and tenders
• Collating customer feedback, including issuing and processing the results of surveys
• Liaising with MIH associates and providing support and guidance as required
• Answering telephones, handling queries and, as required, managing MIH generic and client email inboxes
• Contributing to the housekeeping of filing systems and shared team areas as well as to the management of the MIH stakeholder/customer database, ensuring personal compliance with GDPR, the data protection act and other relevant legislation

What’s in it for you?

• 33 days annual leave (including UK bank holidays)
• Employee assistance programme
• Dog-friendly office
• Employee recognition
• Company pension scheme
• Social events
• Networking opportunities
• Free on-site parking
• Flexible working approach

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Business Consulting and Services

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