Communications, Engagement and Alumni Officer

Activate-Learning-1; Oxford; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid work model

On-site facilities

Pension schemes

Learning & development

Job summary

Activate Learning is recruiting a Communications, Engagement and Alumni Officer to support the PR and Communications Team. You’ll craft engaging content for internal and external channels, coordinate storytelling across websites, emails, social media, and events, and connect learners, staff and communities with opportunities.

You’ll work with stakeholders across campuses, manage multiple projects, and bring strong writing and relationship-building skills to strengthen the organisation’s

Qualifications

• Experience in communications, public relations, marketing, or engagement roles.
• Ability to create compelling content for multiple audiences and platforms.
• Strong writing and storytelling skills; translate complex information clearly.
• Experience with alumni, membership, or community engagement is beneficial.
• Familiarity with digital communications platforms, CRM systems, analytics tools.

Responsibilities

• Deliver impactful communications that support organisational priorities and reputation.
• Create and coordinate content across websites, email campaigns, social media, and events.
• Identify and share stories; connect learners, staff, employers and communities with opportunities.
• Collaborate with colleges and services; manage multiple projects simultaneously.
• Leverage AI tools to improve efficiency in communications activities.

Skills

Communications experience

Public relations

Content creation

Storytelling

Alumni engagement

Stakeholder management

Digital communications

CRM systems

Analytics tools

AI familiarity

Tools

CRM systems

Social media management

Analytics platforms

Job description

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Communications, Engagement and Alumni Officer

Reference: SEP20261411

Expiry date: 22:59, Wed, 7th Oct 2026

Location: Oxford

Benefits: Competitive holiday, excellent pension, fantastic onsite facilities

About the role: Communications, Engagement and Alumni Officer

We're recruiting for a Communications, Engagement and Alumni Officer to join our PR and Communications Team.

As our Communications, Engagement and Alumni Officer, you'll play a key role in delivering impactful communications that support our organisational priorities, strengthen our reputation, and bring our stories to life.

You'll create and coordinate engaging content across a range of internal and external channels, including websites, email campaigns, social media, news stories, publications, photography, video, and events. Working closely with colleagues across our colleges and services, you'll identify and share impactful stories, communicate complex information with clarity and help connect learners, apprentices, staff, employers, and communities with the opportunities available through Activate Learning.

This is a permanent, full-time role working 37 hours per week. The role is based at our Oxford campus; applicants can also be based at our Reading or Guildford campuses. Once established in post, hybrid working will be available, subject to business needs.

What do you need to be successful as a Communications, Engagement and Alumni Officer at Activate Learning?

We're looking for someone with experience in communications, public relations, marketing, engagement or a similar role, alongside a proven ability to create compelling content for a range of audiences and platforms. You'll be an excellent writer with strong storytelling skills, able to translate complex information into clear, engaging messages that inspire action.

You'll be confident building relationships with stakeholders across a large organisation and managing multiple projects simultaneously. Experience of alumni, membership, supporter or community engagement would be highly beneficial, as would familiarity with digital communications platforms, CRM systems, social media and analytics tools. Applicants should also have a good understanding of emerging AI tools and feel comfortable using them to help improve efficiency.

Who we are:

We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.

When you work for Activate Learning, you're working for an organisation that provides you with the advantages of a large employer, a trusted partner in your career development, and a transformational way of working whilst also investing in building a community environment for everyone.

Together, we will bring out the best version of yourself.

Why work with the Activate Learning Group?

Activate Learning Group Employee Benefits:

• Monthly Staff Appreciation Awards: Celebrating staff for their dedication and accomplishments aligned to our award-winning Learning Philosophy.
• Wellbeing & Resources Groups: Comprehensive range of resources, guides and tools to support staff wellbeing.
• Company benefits: Including free eye tests and will writing, plus access to a Health Cash Plan covering optical, dental, health screening, and therapy treatments for you and your dependents.
• Learning and Development: continuous opportunities for professional growth and skill enhancement through our in-house L&D team.
• Teaching Support: Tailored induction and development programs for teaching staff.
• Pension Schemes: Teacher and Local Government pension schemes for Activate Learning staff.
• Generous Annual Leave: Up to 6 weeks paid leave.
• Competitive salaries: Annual incremental progression and a twelve point pay scale for teachers.
• On-Site Facilities: Free parking at all campuses, refectories, hair and beauty salons & gym access.

Applications are encouraged from all candidates who meet or exceed minimum criteria, regardless of age, disability, gender, orientation, race, religion, or ethnicity. Activate Learning are committed to employing people with disabilities and will ensure our recruitment process is inclusive and accessible. If you require any reasonable adjustments either at application or interview stage, please contact the talent team directly.

Note: Some positions may require a legally mandated health surveillance check for exposure to hazardous conditions.

Activate Learning is committed to safeguarding and expect all our staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level.