Behaviour and Welfare Officer

Activate-Learning-1; Banbury; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Monthly Staff Appreciation Awards

Wellbeing & Resources Groups

Company benefits (eye tests, will)

Health Cash Plan

Learning and Development

Teaching Support

Pension Schemes

Generous Annual Leave

Competitive salaries

On-Site Facilities

Job summary

Activate Learning is recruiting a Behaviour and Welfare Officer to ensure a safe, welcoming campus for staff, students and visitors. You will work with internal and external partners, including safeguarding teams, to support student progress and wellbeing.

The role focuses on trauma-informed and restorative approaches, promoting responsible behaviour and a proactive bystander culture across campuses in Banbury and Bicester. Requires safeguarding experience and youth engagement skills.

Qualifications

• Level 2 or GCSE in English and Maths (A–C) is required.
• Safeguarding training and experience with young or vulnerable adults.
• Experience dealing with challenging or confrontational behaviour.
• Ability to engage young people and deliver learning activities.
• Desirable: training in control without conflict and restorative justice.

Responsibilities

• Liaise with internal and external stakeholders to support student progress.
• Promote safe, welcoming environment for staff, students and visitors.
• Collaborate with safeguarding to ensure timely referrals and interventions.
• Promote an Active Bystander culture and high standards of behaviour.

Skills

Interpersonal skills

Communication

Engaging youth

Conflict resolution

Restorative justice

Education

GCSE English

GCSE Maths

Safeguarding training

Job description

Behaviour and Welfare Officer

Reference: SEP20261489

Expiry date: 22:59, Wed, 14th Oct 2026

Location: Banbury

Benefits: Competitive holiday, excellent pension and fantastic on site facilities

About the role: Behaviour and Welfare Officer

We are looking for an enthusiastic and committed Behaviour and Welfare Officer to join our student experience team based at our Banbury and Bicester College. The purpose of the role is to ensure a safe, secure, and welcoming environment for staff, students, and campus visitors.

In collaboration with our support services, you will liaise with internal and external stakeholders and agencies to support student progress. Internal stakeholders may include students, parents, and Activate Learning staff, while external stakeholders may include Police services, Local Authority, Youth Justice, or Probation Services that work with the student body in the wider community, particularly regarding safety and welfare.

You'll be collaborating with internal and external stakeholders to support student progress through Trauma Informed and Restorative Practice approaches, enabling them to manage their own behaviour and learning. You will work with staff and students to raise standards and expectations to support positive behaviour on campus, promoting an "Active Bystander" culture.

Working collaboratively with our Safeguarding team, you'll promote and advocate for internal support services and make referrals to these teams as appropriate to ensure students access interventions at appropriate times in order to remain on programme, achieve, and progress.

This is a permanent, full-time role working 37 hours per week during term-time (FTE 0.85) based at our Banbury and Bicester College.

What do you need to be successful as a Behaviour and Welfare Officer at Activate Learning?

Successful applicants will require a level 2 or GCSE in English and Maths Grade A to C, Safeguarding training and experience of working with young or vulnerable adults, dealing with challenging and confrontational behaviour and collaborating across a large organisation. You'll be skilled at engaging young people and developing and delivering learning activities for them. You'll be ambitious for their potential, with a strong commitment to quality and improvement. Ideally you'll possess further experience of working with hard-to-reach learners and training in control without conflict and restorative justice.

Who we are

Activate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning.

We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.

When you work for Activate Learning, you're working for an organisation that provides you with the advantages of a large employer, a trusted partner in your career development, and a transformational way of working whilst also investing in building a community environment for everyone.

Together, we will bring out the best version of yourself.

Activate Learning Group Employee Benefits:

• Monthly Staff Appreciation Awards: Celebrating staff for their dedication and accomplishments aligned to our award-winning Learning Philosophy.
• Wellbeing & Resources Groups: Comprehensive range of resources, guides and tools to support staff wellbeing.
• Company benefits: Including free eye tests and will writing, plus access to a Health Cash Plan covering optical, dental, health screening, and therapy treatments for you and your dependents.
• Learning and Development: continuous opportunities for professional growth and skill enhancement through our in-house L&D team.
• Teaching Support: Tailored induction and development programs for teaching staff.
• Pension Schemes: Teacher and Local Government pension schemes for Activate Learning staff.
• Generous Annual Leave: Up to 6 weeks paid leave.
• Competitive salaries: Annual incremental progression and a twelve point pay scale for teachers.
• On-Site Facilities: Free parking at all campuses, refectories, hair and beauty salons & gym access.

Activate Learning is committed to safeguarding and expect all our staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level.

Applications are encouraged from all candidates who meet or exceed minimum criteria, regardless of age, disability, gender, orientation, race, religion, or ethnicity.

Note: Some positions may require a legally mandated health surveillance check for exposure to hazardous conditions.