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Communications and Marketing Manager

Knightsbridge Partnership

Greater London

On-site

GBP 40,000 - 55,000

Full time

3 days ago
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Job summary

A leading company in the heart of London's retail districts seeks a Marketing Manager to drive communications and engagement within the Knightsbridge and King's Road BIDs. The successful candidate will work closely with impactful businesses to enhance marketing strategies, oversee campaigns, and manage stakeholder relations, ensuring vibrant community participation and growth.

Qualifications

  • Proficient written and spoken English.
  • Experience in a BID or membership organisation.
  • Strong digital marketing and social media skills.

Responsibilities

  • Deliver and refine the BID marketing strategy to promote services and events.
  • Manage social media campaigns and collaborate with relevant agencies.
  • Produce and manage content for corporate and consumer websites.

Skills

CRM management
Social media marketing
Content creation
Stakeholder relationship management
Organisational skills

Education

Degree in Marketing or related field

Tools

Mailchimp
Google Analytics
WordPress
Adobe Creative Suite

Job description

The King’s Road Partnership and the Knightsbridge Partnership are business-led organisations that enhance and promote two of London’s most iconic shopping and cultural districts. Funded by local property owners and businesses, they deliver projects that improve safety, cleanliness, marketing, and public spaces. They work closely with the council, police, and community to tackle local issues, attract visitors, and support businesses to thrive. Seasonal events, place marketing, and advocacy ensure these areas remain vibrant and competitive. Together, the partnerships protect the unique character of King’s Road and Knightsbridge while driving footfall and economic growth for the benefit of all.

Role Description

A newly created opportunity to lead communications and marketing for two high-profile Business Improvement Districts (BIDs): Knightsbridge Partnership and King’s Road Partnership . You’ll work with over 450 businesses (e.g. Harrods, Cadogan, Peter Jones) to deliver effective marketing, member engagement, and brand development campaigns.

Key Responsibilities

Member Engagement

  • Deliver and refine the BID marketing strategy to promote services and events
  • Maintain accurate CRM records, support member visits and business relationship management
  • Lead content creation for weekly member newsletters (Mailchimp), including liaising with businesses
  • Support the 2025/26 BID renewal ballot through communications targeting key decision-makers

Marketing & Campaigns

  • Manage and collaborate with social media agencies (e.g. LinkedIn, Instagram, TikTok), track KPIs
  • Coordinate marketing initiatives including design, production, and campaign timelines
  • Lead on managing and growing the Knightsbridge and King’s Road Privilege Card schemes

Digital & Content

  • Manage both corporate and consumer websites, ensuring relevant, engaging content
  • Produce written content and digital reports; use analytics tools (Google Analytics, Mailchimp etc.)
  • Deliver and track the Knightsbridge consumer newsletter The Edit and monthly performance reporting

Events & Stakeholder Relations

  • Represent BIDs professionally at events, gather feedback, and improve member participation
  • Liaise with stakeholders to share event info and opportunities across BID channels

Administration

  • Contribute to quarterly Board Papers, reporting, and inventory tracking
  • Track engagement and campaign metrics to demonstrate return on investment
  • Assist in preparing meeting agendas, minutes, and internal documentation

Person Specification

  • Proficient written and spoken English
  • CRM and stakeholder relationship management experience
  • Strong social media and digital marketing skills
  • Confident communicator with excellent organisational skills
  • Proficient in MS Office; familiar with Mailchimp, Google Analytics, and WordPress
  • Arabic speaking (not essential)
  • Experience in a BID, membership organisation, or local authority
  • Adobe Creative Suite knowledge (Photoshop, InDesign)
  • Familiarity with CRM platforms and CMS systems

Application Process

To apply, email your CV and a short cover letter outlining your interest and relevant experience to katie@knightsbridgepartnership.com. Deadline: 30 June 2025.

Applicants must have the right to work in the UK. Incomplete applications will not be considered.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Marketing and Sales
  • Industries
    Retail

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