Communications And Engagement Business Partner

Nottingham Community Housing Association Ltd; Nottingham; On-site; GBP 35,000 - 55,000; Full time

Job summary

Nottingham Community Housing Association Ltd is seeking a Communications and Engagement Business Partner to drive proactive internal and external communications that protect and enhance the association’s reputation. You will provide expert advice and hands-on support to plan and deliver engaging PR and engagement campaigns, while strengthening relationships with customers, colleagues and stakeholders.

You’ll collaborate across teams to deliver high-quality communications, audits of intranet

Qualifications

• Experience in a communications or public relations role.
• Proven track record delivering creative, successful campaigns.
• Strong digital content management skills (intranet, social media, newsletters).
• Excellent stakeholder engagement and written/verbal communication skills.

Responsibilities

• Acting as a trusted advisor to teams, shaping effective and creative communication activities
• Supporting crisis communications and being a point of contact for media enquiries
• Writing and distributing press releases and supporting PR activity
• Leading the planning and production of key corporate communications (newsletters, magazines, executive briefings)
• Overseeing and improving intranet content through regular audits and performance insights
• Planning and delivering impactful, measurable communication campaigns

Skills

Campaign planning

Media relations

Content creation

Stakeholder engagement

Crisis communications

Verbal & written communication

Job description

Join us and help shape how we connect, engage and inspire.

At NCHA, we believe great communication is at the heart of delivering great services. This is an exciting opportunity to join our C1-rated housing association in Nottingham as a Communications and Engagement Business Partner, where you’ll play a key role in strengthening relationships with customers, colleagues and stakeholders through clear, creative and impactful communications.

About the role

As our Communications and Engagement Business Partner, you’ll support the development and delivery of proactive, consistent internal and external communications that protect and enhance our reputation while supporting organisational priorities.

Working closely with teams across NCHA, you’ll deliver expert advice and hands-on support to plan and deliver high-quality PR, communications and engagement campaigns that make a real difference.

What you’ll be doing

• Acting as a trusted advisor to teams, shaping effective and creative communication activities
• Supporting crisis communications and being a point of contact for media enquiries
• Writing and distributing press releases and supporting PR activity
• Leading the planning and production of key corporate communications (newsletters, magazines, executive briefings)
• Overseeing and improving intranet content through regular audits and performance insights, ensuring strong user engagement
• Planning and delivering impactful, measurable communication campaigns

What you’ll have

• Demonstrable experience in a communications or public relations role.
• A proven track record of delivering creative, successful campaigns
• Strong digital content management skills (intranet, social media, newsletters, survey tools)
• Experience in planning and delivering a range of events
• Excellent stakeholder engagement and relationship-building skills
• Strong written, verbal and analytical communication skills

You’ll also share our values, bring fresh ideas, and be excited to challenge and improve how we communicate.

If you’re a confident, creative and motivated communications professional who is passionate about making a difference, this is the role for you.

Why join NCHA?

You’ll be part of a forward-thinking, ambitious communications team where your ideas and creativity are genuinely valued. In this role, you’ll have the opportunity to shape communications that make a real difference to our customers and communities, all while working in a supportive, collaborative environment that offers flexible working.

Did you know NCHA is officially a Great Place to Work?

In fact, we’re included in the top 50 super-large workplaces by Great Place To Work UK. Take a look at our working life, benefits, and values, to see why 77% of our colleagues say we’re a great place to work.

Want to make a difference?

If you’re ready to bring energy, creativity and expertise to a role where your work truly matters, we’d love to hear from you!

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