Commissioning Support Officer - AACC & Personal Budgets

North East & North Cumbria ICB; Newcastle upon Tyne; In loco; GBP 28.000 - 34.000; Tempo pieno

Descrizione del lavoro

North East & North Cumbria ICB is seeking a Band 5 Commissioning Support Officer to join the All Age Continuing Care (AACC) Business Support Team in Newcastle upon Tyne. The role supports statutory responsibilities related to AACC, Personal Health Budgets, and commissioning functions, focusing on coordination, administration, reporting, and operational oversight.

Ideal candidates will bring strong organisational, communication, and IT skills, with experience in a busy health administration

Competenze

• Excellent organisational and prioritisation skills.
• Strong communication and interpersonal abilities.
• Experience in busy administrative, commissioning or operational environments.
• Ability to analyse information and produce accurate reports.
• Proactive approach to problem solving and continuous improvement.
• Strong IT skills and proficiency with Microsoft Office applications.
• Ability to manage competing priorities with accuracy.
• Commitment to delivering high-quality customer service and support.

Mansioni

• Coordinate complex administrative and commissioning support processes.
• Support operational delivery across Continuing Healthcare and Complex Care services.
• Produce and analyse reports and performance information.
• Maintain and update patient and commissioning systems.
• Support project work, service developments and improvement initiatives.
• Build positive relationships with internal and external stakeholders.
• Ensure compliance with information governance, data protection and confidentiality requirements.
• Support the management of Personal Health Budgets and commissioned care packages where required.

Conoscenze

Organisational & prioritisation skills

Communication & interpersonal skills

Administrative/operational experience

Analytical reporting ability

Proactive problem solving & continuous

IT skills & MS Office proficiency

Prioritising with accuracy

Customer service orientation

Formazione

First degree or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

North East & North Cumbria ICB is seeking a Band 5 Commissioning Support Officer to join the All Age Continuing Care (AACC) Business Support Team in Newcastle upon Tyne. The role supports statutory responsibilities related to AACC, Personal Health Budgets, and commissioning functions, focusing on coordination, administration, reporting, and operational oversight.

Ideal candidates will bring strong organisational, communication, and IT skills, with experience in a busy health administration