Administrator - Band 4

NHS Jobs; Chelmsford; On-site; GBP 24,000 - 31,000; Full time

Job summary

NHS Jobs in Chelmsford is seeking an Administrator to support the AACC clinical teams within the Greater Essex Integrated Care Board. The role involves diary management, booking assessments and meetings, and producing accurate minutes and actions, with correspondence to service providers and users.

You will help deliver the NHS 10-year plan shifts through efficient administrative support. The post requires strong organisational skills, experience with Microsoft Office, and the ability to work

Qualifications

• Experience supporting administrative processes in a health or public sector setting.
• Strong organisational and diary management skills with attention to detail.
• Proven ability to analyse data and produce clear reports for management.

Responsibilities

• Provide effective administrative support to AACC clinical teams.
• Manage diaries, book assessments and meetings, and record minutes and actions.
• Correspond with service providers and service users; produce documentation.

Skills

Diary management

Meeting coordination

Data analysis

Report writing

Communication

Microsoft Office

Tools

Broadcare

Systm1

Microsoft Word

Excel

Job description

ROLE PURPOSE / SUMMARY The Greater Essex Integrated Care Board (ICB) will be a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Greater Essex, including Essex, Thurrock and Southend-on-Sea. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the Greater Essex ICB will focus on improving population health outcomes, health equity and smarter resource allocation. The AACC service delivers the statutory duties of the ICB to assess and to provide services that meet the identified needs of those found eligible for Continuing Healthcare. The service delivers that duty through the implementation of the National Framework for Continuing Healthcare and NHS Funded Nursing Care and the National Framework for Children and Young Peoples Continuing Care. The Administrator will provide effective and efficient administrative support to AACC clinical teams. This will include a range of administrative tasks such as diary management, booking assessments and meetings, producing accurate minutes and actions, corresponding with service providers and service users, producing documentation. As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support AACC in delivering on the three fundamental shifts set out in the NHS 10-year plan: From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning. From Hospital to Community: Championing care model redesign that supports community and neighbourhood health. From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.

KEY DUTIES AND RESPONSIBILITIES To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below: Policy and service development Support implementation of policy and / or service developments related to AACC Support team to ensure compliance with relevant ICB policies Completes surveys or evaluations to support project delivery Strategy and analysis Helps present insights and reports relating to AACC drawing on complex data, that can be used to inform decision making and delivery Use of data and insight to contribute to reporting, including performance management, financial and quality reporting against agreed contractual or project deliverables Planning and organisation Support development and delivery of project plans relating to AACC helping develop effective arrangements to support governance, risk management, escalations and reporting Support coordination of meetings and events to support delivery of project plans Capturing effective minutes, actions and decisions from meetings and events Manage competing priorities, prioritizing own resources to effectively deliver agreed tasks or projects Ensure accurate reporting and records management Communications and Partnerships Work collaboratively, modelling inclusive, respectful and compassionate behaviours Supports development of high quality written and verbal briefings Regular use of email and phone communications to deliver administrative tasks Build strong, trust-based relationships across the team and ICB as needed Work effectively in multi-disciplinary teams to help deliver agreed projects / manage directorate Effective management of complex, sensitive and challenging information Financial and resource management Supports administration for the procurement of relevant services Team management and capability building Work as an effective team member, undertaking training as required Support the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB Blueprint Work collaboratively with system partners to facilitate transitional arrangements Maintain a focus on quality, safety and affordability during transition Supporting effective Information Asset Management for the team Other Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings Able to use software to develop high quality documents and reports through Microsoft suite (word, power point, excel) Able to use software to manage the operations of AACC (Broadcare, Systm1 etc.) Flexibility and evolving responsibilities As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.

KEY RELATIONSHIPS The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:

• -ICB senior leaders
• -Team members
• -Finance business partners
• -Information Governance Team
• -HR business partners
• -Business Managers
• -System partners